Instructional Design | Hybrid

extra holidays - extra parental leave
Work set-up: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 
Philippines

Offer summary

Qualifications:

Bachelor's degree or higher with at least two years of experience in learning and development., Proficiency in instructional models like ADDIE and SAM, and understanding of Bloom's Taxonomy., Excellent written and verbal communication skills., Experience in developing training materials and evaluating training effectiveness..

Key responsibilities:

  • Develop and script training content in collaboration with SMEs.
  • Participate in the implementation of training sessions, including scheduling and delivery.
  • Conduct training evaluations using Kirkpatrick’s Four Levels to assess effectiveness.
  • Collaborate with project teams to meet training requirements and ensure readiness.

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Job description

Company Description

Sutherland is seeking a creative and selfmotivated person to join us as an Instructional Designer. We are a group of driven and hardworking individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Job Description

Instructional Design in this role get to:

Develop training materials: Script training content. Review and apply required changes to meet standards. Communicate with SME to validate changes. Collaborate with the project team to meet project requirements.

Participate in implementation: Schedule and deliver trainthetrainer sessions. Identify the items that need to be available before, during, after training and receive confirmation from the training delivery owner that all technologies and facility requirements are enabled or prepared.

Conduct training evaluation: Evaluate the training to determine if the objectives were met using Kirkpatrick’s Four Levels of Evaluation. Check L1L4 results, lessons learned, and implementation issues log.

Qualifications
  • • Have expertise on the ADDIE and SAM process, Bloom’s Taxonomy, and other relevant instructional models
  • • Have excellent written and verbal communication skills
  • • Have experience in writing training materials
  • • Have strong facilitation and classroom management skills (preferred, but not required)
  • • Have knowledge of adult learning principles, constructivism, and other learning theories
  • • Have experience developing multiple projects at one time successfully even when those projects may fall outside of core responsibilities
  • • Have demonstrated ability to communicate effectively with peers, driving diverse workgroups to collaborative solutions
  • • Have strong interest and commitment to customer satisfaction and delivering worldclass customer service
  • • Develop required materials as stipulated in the project’s statement of work (classroom training, virtual training, selfpaced, or elearning courses)
  • • Evaluate the training to determine if the objectives were met using Kirkpatrick’s Four Levels of Evaluation
  • • Have a minimum of one year experience in customer or technical support service or business process outsourcing (BPO) environment
  • • Have a bachelor’s or college degree with a minimum of two years’ experience in learning and development environment focusing on training curriculum design, development, and delivery (equivalent education or experience may be substituted for any of the above)

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Non-Verbal Communication
  • Customer Service
  • Collaboration
  • Problem Solving

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