Offer summary

Qualifications:

2-6 years experience in technical customer-facing roles such as solutions engineering or technical consulting., Strong proficiency in JavaScript (ES6+), HTML5, CSS3, and web development frameworks., Experience with API integrations, tracking pixels, and web analytics implementations., Familiarity with ecommerce platforms like Shopify, WooCommerce, Magento..

Key responsibilities:

Lead technical implementation and work directly with clients' development teams.

Conduct site codification and configuration for data capture of customer journeys.

Diagnose and resolve integration issues and optimize event firing.

Create technical documentation and conduct training for client teams.

Job description

Overview
We are looking for a Solutions Engineer to lead technical implementation, ensure proper integration of Blotout on client websites, and optimize event tracking across ecommerce platforms.

Company Details
Blotout provides scalable tracking and analytics integration solutions for ecommerce platforms. Visit: https://blotout.io/

Requirements

2-6 years in technical customer-facing roles such as solutions engineering, technical consulting, or customer implementation.
Strong proficiency in JavaScript (ES6+), HTML5, CSS3, and web development frameworks.
Experience with API integrations, tracking pixels, and web analytics implementations.
Familiarity with ecommerce platforms like Shopify, WooCommerce, Magento.
Experience with debugging tools, browser developer tools, and performance monitoring.
Excellent communication skills, able to explain technical concepts to technical and non-technical stakeholders.
Customer-focused mindset with ability to manage multiple client implementations simultaneously.

Responsibilities

Lead technical implementation, working directly with clients’ development teams.
Conduct site codification and configuration to capture critical customer journey data (page views, purchases, cart events, form submissions).
Diagnose and resolve integration issues, optimize event firing to maximize data capture.
Provide technical consultation on best practices and deliver recommendations for optimizing data infrastructure.
Monitor and troubleshoot performance across ecommerce platforms, ensuring minimal impact on site speed.
Create technical documentation, implementation guides, and conduct training for client teams.
Collaborate with internal teams to identify common implementation challenges and contribute to product improvements.

Job Details
Mode: Remote
Work hours: 6:00 PM to 12:00 AM (non-negotiable), flexible during the day for async work.

Interview Process