Offer summary

Qualifications:

Bachelor's degree in BE/B Tech or MCA., Experience with GlobalScape administration and file transfer tools., Knowledge of ITIL processes such as incident and problem management., Strong communication skills, both written and verbal..

Key responsibilities:

Administer and maintain the GlobalScape Electronic File Transfer Program.

Ensure security and compliance of file transfers using protocols like HTTPS, FTPS, SFTP.

Create PowerShell scripts for automation and utilities.

Collaborate with teams to resolve technical issues and improve system processes.

Job description

Hiring Global Scape Admin for one of our client MNC

Exp: 710 yrs
Location : Hyderabad | Remote
Role: GlobalScape Admin

Job description:• Administer Electronic File Transfer Program using GlobalScape
• Maintain compliance to avoid risks of outages or compromised data Communicate ideas and information effectively via oral and written communication to diverse audiences.
• Ensure the security of file transfers utilizing protocols such as HTTPS, FTPS, SFTP
• Create PowerShell Scripts for file transfers and utilities.
• Resolve technical problems effectively and efficiently working with internal functional and software development teams, and external vendors to identify root causes and solutions.
• Log service requests with vendors and coordinate diagnostics, requested actions and testing with functional teams.
• Identify and implement system process improvements leveraging the software, best practices, automation, innovation and technology upgrades.
• Contribute to the creation of Support Design Specification and Support Supplement Documents.
• Provide adhoc reporting as required by the business.
• Adhere to Customer Solution Delivery Framework, Incident Management, and Change Management procedures.
• Lead or assist with daytoday service delivery issues and processes as required.
• Work with project teams to understand the concepts and technical infrastructure of the tobe implemented modulesfunctionalities and create document operations procedures.

Minimum qualifications
• BEB TechMCA
• Excellent written and verbal communication skills

Mandatory qualifications
• Global Scape Administration.
• GlobalScape File transfer tool working knowledge
• INC Management, Problem Management and other ITIL processes