Bachelor's degree in computer science or related field., 8-12 years of experience in configuring and managing Azure data analytics solutions., Proficiency in SQL, stored procedures, and troubleshooting., Strong communication skills and ability to work under moderate supervision..
Key responsibilities:
Manage and operate cloud data platforms using tools like Tableau, Databricks, and PowerBI.
Lead operational coverage including issue resolution, monitoring, and documentation.
Coordinate change, request, incident, and problem management with stakeholders.
Ensure security, performance optimization, and knowledge management of data solutions.
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Be ready for what’s next with multicloud solutions from Rackspace Technology™. We are the multicloud solutions experts. We know what you're up against because we've helped global companies across industries through it — and you can bet we're ready to help. Our team delivers results by listening to your challenges and building custom cloud services and solutions that help your business perform better now and into the future.
The Data engineer is responsible for managing and operating upon Tableau, Tableau bridge server, Databricks, Dbt, SSRS, SSIS, AWS DWS, AWS APP Flow, PowerBI. The engineer will work closely with the customer and team to manage and operate cloud data platform.
Job Description
Leads operational coverage:
• Resolving pipeline issues Proactive monitoring for sensitive batches RCA and retrospection of issues and documenting defects.
• Design, build, test and deploy fixes to nonproduction environment for Customer testing. Work with Customer to deploy fixes on production upon receiving Customer
acceptance of fix.
• Cost Performance optimization and Audit Security including any associated infrastructure changes
• Knowledge Management: Createupdate Knopwledgebase runbooks as needed.
• Governance: Watch all the configuration changes to batches and infrastructure (cloud platform) along with mapping it with proper documentation and aligning resources.
• Communication: Lead and act as a POC for customer from onsite, handling communication, escalation, isolating issues and coordinating with offsite resources while level setting expectation across stakeholders
• Change Management: Align resources for ondemand changes and coordinate with stakeholders as required
• Request Management: Handle user requests – if the request is not runbookbased create a new KB or update runbook accordingly
• Incident Management and Problem Management, Root cause Analysis, coming up with preventive measures and recommendations such as enhancing monitoring or systematic changes as needed.
• KNOWLEDGESKILLSABILITY: Good hands on Tableau, Tableau bridge server, Databricks, Dbt, SSRS, SSIS, AWS DWS, AWS APP Flow, PowerBI. Ability to read and write sql and stored procedures. Good hands on experience in configuring, managing and troubleshooting along with general analytical and problem solving skills. Excellent written and verbal communication skills. Ability to communicate technical info and ideas so others will understand. Ability to successfully work and promote inclusiveness in small groups.
• JOB COMPLEXITY: This role requires extensive problem solving skills and the ability to research an issue, determine the root cause, and implement the resolution; research of various sources such as microsoft documentation that may be required to identify and resolve issues. Must have the ability to prioritize issues and multitask.
• SUPERVISION: Works under moderate supervision.
• EXPERIENCEEDUCATION: Requires a Bachelor’s degree in computer science or other related field plus 812 years of handson experience in configuring and mangaing azure data analytics solution. Experience with Azure environment is desired.
• PHYSICAL DEMANDS: General office environment. No special physical demands required. Schedule flexibility to include working a weekend day regularly and holidays as required by the business for 247 operations. Occasional travel, less than 10%.
• POLICY COMPLIANCE: Responsible for adhering to company security policies and procedures and any other relevant policies and standards
Required profile
Experience
Level of experience:Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.