Admin Assistant

This is a remote position.

Job Highlights

• Full time
  
• Operation Hours: Monday–Sunday, 8:30 AM–9:00 PM NSW Time (6:30 AM–7:00 PM Manila Time) and up to 12:00 AM on Thursdays
  
• Working Hours: 8 hoursday | 40 hoursweek
  
• Schedule: Rotating shifts every 2 weeks with 2 consecutive days off after induction
  
• Ideal candidates must be able to accommodate rotating schedules.
  
• 
  

  Responsibilities
  

  • Conducting efficient data entry tasks and maintaining meticulous recordkeeping practices.
    
  • Generating detailed reports and crafting professional presentation templates using tools such as Google Slides.
    
  • Updating and maintaining databases to ensure accuracy and relevance of information.
    
  • Collaborating closely with the customer service team to facilitate smooth workflow and ensure timely completion of tasks.
    
  • Assisting in the organization and scheduling of meetings, appointments, and events to support team coordination.
    
  • Working collaboratively with the team to implement and refine administrative processes for optimal efficiency.
    
  • Assist in the preparation of gift cards and electronic vouchers.
    
  • Aid in the processing of refunds to ensure customer satisfaction and operational integrity.
    
  • 
    

    Requirements
    

    • 2+ years experience as an admin assistant
      
    • Zendesk experience is highly preferred
      
    • Proficiency in Microsoft office especially in Microsoft excel
      
    • Demonstrated reliability with a HIGH attention to detail.
      
    • Strong written English proficiency and effective communication skills.
      
    • 
      

      
      

      Benefits

      • HMO coverage after 90 days
        
      • 15 days paid leaves (eligible after 3 months)
        
      • Paid Australian public holidays​
        
      •