Working Student (mfd) Customer Success & Process Optimization

Aareon is the leading provider of SaaS solutions for the European property industry. With our software, we digitise and connect the industry and support our clients in optimising processes and acting more sustainably. Our solutions address the major challenges of our time: climate change, housing shortage and skills shortage.

We value a working environment in which diversity and flexibility are appreciated, cooperation in partnership and mutual support in the team are a matter of course and learning is perceived as an opportunity.

Become part of our international team! Become part of #OneAareon! We are looking forward to meeting YOU!

Location: Remote

Your Task

• Planning and scheduling customer appointments

• Coordination and communication between customers, the consulting department, and sales

• Processing and coordinating quote requests with the sales team

• Telephone coordination with customers regarding appointments and consulting projects

• Working with Outlook, Salesforce, and Excel

• Analysis, optimization, and automation of existing processes

• Implementation of AIdriven processes and training of AI agents

• Profile

  • Enrolled student in a businessrelated, technical, or comparable degree program (e.g., Business Administration, Business Informatics, Industrial Engineering, Real Estate Management)

  • Highly structured, organized, and independent working style

  • Strong empathy, customer orientation, and communication skills

  • Initial experience in process analysis and optimization is an advantage

  • Interest and enthusiasm for AI technologies and automation

  • Confident use of Outlook and Excel; Salesforce knowledge is a plus

  • Industry knowledge in real estate or property management is an advantage, but not required