Enterprise Solution Engineer

👩‍🚀 Job title: Enterprise Solution Engineer

🏆 What’s the opportunity?

As a Pre-sales Engineer, you are responsible for accelerating enterprise sales processes which are critical for our success. In consulting you will drive the solution design process, the forwarders own understanding of the system they want to build, and the forwarders’ conviction that cargo.one is the right partner for them.

This role is responsible for managing all technical relationships and activities across a specific set of target forwarders and will work closely with the Enterprise Account Executives, Vice Presidents, Integration Team, Partnership Success Team, and Product. You will work with forwarders across the globe to provide a comprehensive and world class sales process from initial conversation, through solution design, to handover to the cargo.one Integration Teams.

This is a unique, entrepreneurial opportunity to be driving the digitalization of logistics in a fast-growing Series B company backed by leading Venture Capital firms including Index and Bessemer.

We foster a positive, dynamic, hard-working and feedback-heavy culture, with a strong dose of playfulness. Join us now and transform the way air freight is sold!

🌍 You can work from North America. See which countries we can employ in currently by checking out this list here. We are a remote company, but regularly meet in person, too.

🎬 A snapshot of what you will be doing here:

• You will proactively build successful relationships with CIO, Head of Digitalization and other technical counterparts throughout the sales process

• You are a core part of the sales organisation and work closely together with Enterprise Account Executives and Vice Presidents who are responsible for bringing new airline partners to cargo.one

• You own technical discovery activites

• You build a deep understanding of customer requirements and industry trends and use this knowledge to influence airline integration projects and the cargo.one product roadmap

• You educate customers about technical integration options, their advantages and disadvantages, you challenge the customers expectations and are a valuable counterpart to them

• You lead customer-specific solution design during the sales process

• You manage all data security, connectivity and high level system architecture questions and objections that arise during the airline sales process

• You support both the Account Executives and Airlines with inputs to business cases during the airline sales proces

🕵 We are looking for individuals with:

• You are a fast learner and are keen to drive highly strategic sales processes forward in a small cohesive team

• You have 2+ years of experience working in pre-sales engineering (for large or enterprise accounts) in a fast growth venture backed or IPO’d technology company

• You have great presentation and communication skills

• You have a good understanding of synchronous (e.g. REST APIs) and asynchronous (file transfer, direct database acceess) data exchange methods

• You have a good understanding network security devices (e.g. Firewalls) as related to synchronous or asynchronous connectivity

• You have had exposure to enterprise sales processes

• You are fluent in English (C2)

• You have a proven track record of building trust and strong working relationships with enterprise stakeholders

• An understanding of micro-services based architectures is a plus

❤️ We think you will love working here if:

• You value building great relationships and trust with your team and managers.

• You love experimenting with new ideas and get super excited when you find an opportunity for process improvement.

• You see working remotely successfully as a pioneering challenge which is constantly evolving.

• In everything you do, you take ownership and get a kick out of exceeding expectations.

• When faced with the choice, you’d rather opt for the ambitious to ensure you grow, than take the easy option.

• You see the value of giving and receiving feedback and incorporate this into everything you do.

• You are not afraid to voice your opinions and like using data to back them up

🤔 What is so exciting about working in the air cargo industry?

Imagine a world without a Skyscanner or Kayak when trying to book your next holiday. That is exactly where the air cargo industry finds itself today. With the backing of internationally prominent investors, we are shaping the future of how the air cargo industry will work by providing a tech solution for a currently very manual and time-intensive process for airlines and freight forwarders to book air cargo, an industry which is worth almost $123bn. Our solution allows users to transparently and efficiently search for and book air cargo within seconds! If you want to be part of a company pioneering the way in the future of air cargo, get in touch!

Curious to know more?

Connecting the world’s air cargo markets to make them more productive and successful

Get to know our cargo.one team and find out more about daily challenges, most significant achievements and personal motivations. Click on the names of our Cargonauts to view interviews with Siena, Alex, and Bogna.

View cargo.one latest news and some of our newest cargonauts from the industry.

Read about our latest partnership with Avianca Cargo.

Click here to view a video from one of our offsites.

Learn more about our latest award as the Air Business of the Year’ award 🏆 in Logistics UK’s Logistics Awards 2022