Servicenow Technical Expert (SPM)

Company Description

Desde INETUM, buscamos incorporar una Servicenow Technical Expert con experiencia en SPM, para unirse a un gran proyecto en uno de nuestros grandes clientes del sector tecnológico. El trabajo puede realizarse de manera presencial (oficinas en Madrid o en Niza, Francia), híbrida o totalmente remota.

Job Description

The main responsibilities are:

• Translating business requirements into ServiceNow features focusing on minimizing the level of customizations
• Collaborating with the ServiceNow Architect on the design, development and support of ServiceNow solutions, employing best practices in architecture, design and development.
• Delivering ServiceNow SPM implementations including one or several of the following:
  • Demand Management
  • Project and Portfolio Management
  • Resource management
  • Integrations with EAP andor JIRA for delivery
  • • Reviewing and optimizing implementations done by other developers ensuring better low customization adherence, optimal performance, scalability and security.

    • Developing enhancements that were identified as gaps during the UAT phase and potentially review exiting designs to improve them.

      Qualifications

      Technical & Functional Experience:

      • 10+ years Handson ServiceNow SPM experience. EAP is a plus.
      • Excellent knowledge of Demand, ProjectPortfolio management, Resource management definition and setup with practical experiences
      • Good knowledge of the ServiceNow Platform and its core features (main applications, shared capabilities, CMDB…)
      • Experience of integrations with 3rd party tools (scripted APIs and Integration Hub)
      • Excellent knowledge of Workspaces, UI Builder, Flow Designer
      • Additional experience in EAP is a plus

      • Professional Skills (Methods & Processes):

        • Knowledge of Project Management processes and SaFe metholodogy
        • Good understanding of release management and code versioning best practices
        • Strong problemsolving skills with the ability to work crossfunctionally in a fastpaced and rapidly changing work environment.
        • Specification writing: ability to clearly document the functional requirements including, inputs, outputs, considered solution and alternatives, high level design and integrations.
        • Testing Strategies: Experience of both technical and functional testing including test script writing and execution.
        • Agile Methodology: Experience of working in SCRUM.

        • Soft Skills

          • Team player: Ability to efficiently collaborate within and outside of the team and adapt to the audience (technical, functional, junior, senior, management, etc.
          • Proactive: propose help and assistance in problem solving, detect issues and propose solutions, have a creative approach and propose improvement strategies.
          • Excellent communication:
            • Express ideas and opinions clearly, define messages and reach a common understanding of issues, addressing the audience effectively.
            • Active listener, seeks clarification and confirms understanding.

            • • English: Excellent.

                Additional Information

                ¿ESTAMOS HABLANDO DE TI? ¡NO TE VAYAS TODAVÍA!

                ¿QUÉ PODEMOS OFRECERTE?

                Contratación indefinida.

                Salario Competitivo.

                Retribución flexible y club de beneficios de empresa.

                22 días de vacaciones + 2 de asuntos propios.

                Flexibilidad horaria.

                Sistema de teletrabajo flexible.

                Formación por parte de la empresa para que puedas seguir desarrollándote y promocionar dentro del plan de carrera que existe para ti.

                Acceso a ventajas del grupo de empresa.

                ¿Eres la persona que buscamos? Inscríbete en nuestra oferta y haznos llegar tu perfil completo. ¡Estamos deseando contar contigo!

                Inetum es una compañía de IT ágil que proporciona servicios y soluciones digitales y un grupo global que ayuda a compañías e instituciones a aprovechar al máximo el flow digital. En un contexto de continuo movimiento, en el que las necesidades y los usos se reinventan constantemente, el grupo Inetum se compromete con todos esos actores a innovar, seguir adaptándose y mantenerse a la vanguardia. Con su perfil multiexperto, Inetum ofrece a sus clientes una combinación única de proximidad, organización sectorial y soluciones de última generación. Presente en más de 27 países, el Grupo tiene cerca de 27.000 empleados y en 2021 generó unos ingresos de 2.200 millones de euros.

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