Director Commercial Excellence EMEA/LATAM

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

The Commercial Excellence team enhances efficiency, effectiveness, and overall performance in commercial operations of all sales teams across the globe and driving competitive demand generation. The Commercial Excellence Director operates as a trusted advisor to senior business leaders and utilizes strategic and operational insights, and executive level problem solving, communication and leadership skills to drive organizational action that leads to tangible growth. The Director Commercial Excellence integrates sales, marketing, and operational inputs into a cohesive, data-driven go-to-market strategy - foundational for Dexcom's success in increasingly complex and competitive markets.

The Director of Commercial Excellence will be responsible for EMEA/LatAm Sales Operations.

Where you come in:

•    You will lead the Commercial Excellence strategy and execution for growth in EMEA & LATAM regions

•    You will drive sales effectiveness initiatives in collaboration with the global Sales Process Excellence team

•    You will lead development and deployment of Dexcom's regional go-to-market model, integrating field force design, segmentation, customer targeting, and territory optimization
•    You will establish a data-driven performance management system to assess business impact. You will define and drive a holistic commercial engagement approach across sales, marketing, medical, and other customer-facing teams
•    You will oversee operating mechanisms for field force sizing, alignments, targeting, and segmentation. You will partner with Cluster and Country leaders to adapt execution locally while maintaining global strategic consistency
•    You will serve as the business owner for CRM within EMEA & LATAM, coordinating with field teams on all CRM-related initiatives. You will translate global commercial frameworks into regionalized execution plans with cross-functional alignment
•    You will collaborate closely with sales leadership and functional heads to understand their business and reporting requirements. You own customer engagement planning and CRM tool execution (e.g., Veeva/SFDC) tailored to regional needs
•    You ensure the delivery, accuracy, and reporting of data for sales analytics and insights. You define performance tracking standards and incentive strategies aligned with regional growth goals
•    You provide ad-hoc analyses to support the commercial execution of strategic plans. Act as a strategic thought partner to regional leadership, shaping the commercial roadmap with data-driven insights
•    You partner with IT, Business Intelligence, Forecasting, and other teams to enhance operational reporting, data measurement, analysis, and data quality, and identify automation opportunities
•   You continuously evaluate and implement incentive compensation plans in conjunction with the global team.

What makes you successful: 
•    You demonstrated ability to influence executive-level stakeholders
•    You have a strong understanding of CRM platforms, with a preference for Veeva or Salesforce
•    You are proficient in reporting and data visualization tools, particularly Tableau
•    You are a strategic thinker with broad industry perspective and excellent attention to detail
•    You are able to structure and conduct analytics to generate insights and recommendations
•    You are skilled in collecting competitive intelligence and market research insights that drive competitive differentiation
•    You are capable to manage multiple projects and effectively prioritize competing priorities
•    You have strong interpersonal skills, with an ability to develop collaborative relationships and manage through influence without direct authority
•    You have excellent written and verbal communication skills
•    You must have experience in biopharma or med-device sectors across EMEA and LatAm.

What you’ll get:  
•    A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community
•    A full and comprehensive benefits program
•    Growth opportunities on a global scale
•    Access to career development through in-house learning programs and/or qualified tuition reimbursement
•    An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve. 

Travel Required:  
•    25-50%

Experience and Education Requirements:  
•    Typically requires a Bachelor’s degree with 15+ years of industry experience
•    9+ years of successful management experience in relevant industry.  
 

Flex Workplace: Your primary location will be a home office. You will not have an assigned workstation and will work with your manager to determine office visit needs. You must live within commuting distance of your assigned Dexcom site (typically 120 km).

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.