We are hiring 4 Content Operations Coordinators Consultants – Sweden (RemoteHybrid)

Are you passionate about music, podcasts, and video content? Do you thrive in fastpaced, global environments and enjoy solving complex operational challenges? We are looking for a Content Operations Coordinator to join a highperforming global team supporting the seamless delivery of digital content to millions of users worldwide.

As a Content Operations Coordinator, you’ll play a key role in ensuring content partners and internal teams are aligned and that userfacing experiences are smooth, accurate, and on time. You will be part of a global operations function working across multiple time zones, collaborating with crossfunctional teams in product, licensing, trust & safety, customer support, and more.

What Youll Do

• Review and process a wide range of incoming operational requests with precision and efficiency.

• Resolve a high volume of tickets daily and escalate issues when appropriate.

• Troubleshoot ingestion and curationrelated issues with internal teams and external content providers.

• Participate in operational projects, research tasks, and data collection initiatives.

• Contribute to continuous improvements in tools, workflows, and documentation.

• Collaborate across regions and teams to execute highpriority initiatives.

• What Were Looking For

  • Located in Sweden, fluent in English (Spanish or Portuguese is a plus).

  • 2+ years of experience in the music, podcast, or video industry, preferably with digital platforms or largescale tech operations.

  • Strong communication and problemsolving skills, with attention to detail.

  • Experience with tools like Salesforce, Zendesk, or similar CRM platforms.

  • Ability to work independently, manage timesensitive issues, and adapt to shifting priorities.

  • Comfortable with asynchronous collaboration and fastpaced, global workflows.

  • Bonus: Familiarity with metadata standards such as DDEX or RSS.

    About the assignment, we prefer project employment
    
    For this assignment, you will be hired as a consultant by HIROY. We offer our consultants a generous package, and you will also become a part of our extensive network of agencies. This will provide you with the opportunity to deploy your skills and interact with our network of consultants.
    
    We often offer on an ongoing basis. This means that we sometimes remove the assignment from our website earlier than the application deadline. If you are interested in an assignment, we recommend that you apply immediately.