Operations Coordinator | ZR_25594_JOB

Schedule:

• 3540 hours per week
  
• 9:00 AM 5:00 PM Central Time
  

• Client Timezone: Central Time
  

  Job Description
  

  This is an exceptional opportunity to become the operational backbone of a successful coaching practice where your attention to detail and communication skills will make a meaningful difference in clients’ lives. You’ll work directly with the business owner to streamline operations, manage client relationships, and ensure seamless delivery of coaching services. This role offers the perfect blend of administrative excellence and client interaction, allowing you to develop valuable business operations expertise while supporting transformational work. You’ll be instrumental in maintaining the highquality service standards that have made this coaching business successful, with opportunities to contribute to operational improvements and growth initiatives.
  
  

  Responsibilities
  

  • Manage comprehensive scheduling systems for 20+ mentees and coaching clients, ensuring optimal calendar organization
    
  • Track meeting completion status and proactively coordinate upcoming appointments to maintain seamless client flow
    
  • Send timely meeting reminders and followup communications via email to enhance client experience
    
  • Handle client inquiries through WhatsApp and other communication channels with professionalism and efficiency
    
  • Respond to routine client questions independently (meeting times, logistics, basic information) to free up the owner’s time for highvalue activities
    
  • Organize and maintain business assets and operational systems for maximum efficiency
    
  • Monitor all email communications to ensure zero client messages go unattended
    
  • Provide comprehensive administrative support that enables business growth and client satisfaction
    
  • Collaborate on operations management initiatives and process improvements
    
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    Requirements

    
    

    • Exceptional organizational and time management abilities with proven track record of managing multiple priorities
      
    • Outstanding written communication skills with professional, friendly tone
      
    • Demonstrated experience in scheduling, calendar management, and client coordination
      
    • Proficiency in email management systems and client communication platforms
      
    • Familiarity with WhatsApp and modern digital communication tools
      
    • Strong independent work capabilities with excellent judgment and decisionmaking skills
      
    • Detailoriented approach with exceptional followthrough and reliability
      
    • Proactive mindset with ability to anticipate needs and solve problems efficiently
      
    • ​
      
      ​Independent Contractor Perks
      
      • HMO Coverage for eligible locations
        
      • Permanent work from home
        
      • Immediate hiring
        
      • Steady freelance job
        
      • ZR_25594_JOB