Operations Officer

About the role

Global Partners Digital is recruiting an Operations Officer to support the smooth daytoday running of our organisation and projects, including the Freedom Online Coalition Support Unit. The role spans a range of responsibilities from event and travel logistics to external communications and wider operational support.

We’re looking for someone who’s comfortable working with a wide range of stakeholders—including government representatives and diplomats—and who has experience delivering logistics for events and international travel.

This is a great opportunity for someone who enjoys working collaboratively in a remote team, has excellent attention to detail, and takes ownership of tasks through to completion.

About Global Partners Digital

GPD is a social purpose company working at the intersection of human rights and digital technologies. We work to ensure that human rights underpin how we develop, use, and govern digital technologies. Through advocacy, partnerships, capacity building, networks, and research, we have a successful track record in shaping rightsrespecting laws and policies globally. We have also helped build a more diverse digital policy ecosystem by actively partnering with civil society partners in the global majority and promoting their perspectives in global policy processes.

Requirements

Responsibilities

• Provide streamlined operations and logistics support to the GPD team and its projects (in particular, the Freedom Online Coalition Support Unit);
• Support event logistics, both online and occasionally inperson, including organising calls, invitations, venue and catering, translation, agendas, minutes;
• Support external communications, including inbox management, contacts and mailing lists, social media posts, website management, media monitoring, drafting comms content and outputs;
• Support with travel arrangements for the GPD team and external partners, including transport and accommodation bookings, travel surveys, risk assessments, logistics notes;
• Assist with other relevant company and project admin, including minuting and reporting, finance admin, and data management;
• • Research and monitoring support as needed;
  • Represent GPD in relevant external settings in a supportive capacity, which may include travel on occasion;
  • Help to foster a positive, supportive, and collaborative culture at GPD.

  • Person Specification

    Education Qualifications

    • An undergraduate degree or equivalent qualification in a relevant field

    • Experience and Knowledge

      • A minimum of two years of experience supporting in a comparable role;
      • Experience in working with a range of stakeholders, including governments, civil society, the tech industry, funders, and suppliers;
      • Experience in diplomacy or working in or with governments;
      • Experience in developing and maintaining operational systems and processing data (desirable);
      • Knowledge of human rights andor digital policy issues and relevant policy processes and forums (desirable);
      • Experience in project management or assisting with grants and projects, including funder reporting and managing budgets (desirable).

      • Skills and Abilities

        • Ability to work independently, efficiently prioritising tasks, managing deadlines, and maintaining high organisational standards with meticulous attention to detail;
        • Proven ability to build and maintain strong relationships with colleagues, key stakeholders, using interpersonal and collaborative skills;
        • Ability to handle confidential information appropriately;
        • Willingness to travel for work and flexibility to travel internationally;
        • Proficient in the use of business tools, such as Google Workspace, Microsoft 365, and Slack, and experience in creating and maintaining spreadsheets;
        • Demonstrated expertise in communication, analytical, and numerical skills;
        • Evidenced proficiency in both written and spoken English;
        • Proficient in the use of accounting tools e.g. Xero (desirable);
        • Project management experience (desirable);
        • Proficiency in a second language (desirable);
        • Passion for human rights, digital policy, and international relations (desirable).

        • Benefits

          Working days: Full time* (32 hours per week, Monday to Thursday)

          Start date: ASAP

          Band: 1 (Officer)

          Salary: £30,000£40,000 pa based on experience

          Contract: 12month fixedterm contract, initially

          Location: Right to live and work in the UK, but considering international applications within 35 hours time difference of the UK.

          Flexible hours

          Remote working

          The role will involve travel

          Application

          To apply for this position, we are asking candidates to submit a CV (no more than 2 pages) and to answer the following questions:

          1. Tell us about a time you have organised logistics and travel for a large event, ideally with attendees travelling from multiple countries. (max 250 words)
          3. Describe a situation where you had to work with stakeholders from different sectors (e.g., government, civil society, or other). What was your approach? (max 250 words)
          5. Provide an example of a communications task you have handled, including your role and the outcomes. This could include developing a social media post, managing a website, or preparing content for a campaign or report. If possible, include a link to the content you developed. (max 250 words)

          6. We encourage applications from a diverse range of backgrounds and experiences.

             Closing date: Tuesday, 2nd September 2025