Call Support Specialist (ZR_25582_JOB)
Offer summary
Qualifications:
Excellent verbal communication skills in English., Basic understanding of customer service principles., Ability to work independently in a remote environment., Strong attention to detail and organizational skills..Key responsibilities:
- Answer and manage incoming calls about property inquiries.
- Review property listings and coordinate with brokers.
- Route calls and messages to the appropriate team members.
- Handle initial client inquiries with courtesy and efficiency.
Job description
This is a remote position.
Role Name: Call Support Specialist
Schedule: Monday to Friday, 8:30am to 4:30pm Mountain with a 30minute paid break
Client Overview
Join a prestigious real estate consulting firm known for its exceptional property expertise and professional service. This established company manages an extensive portfolio of premium properties and works with experienced brokers to deliver outstanding results for their clients. With multiple offices and a robust operational framework, they provide an excellent environment for professional growth and development.
Job Description
Take on an essential role as the primary point of contact in a dynamic real estate environment. In this position, you’ll be the crucial link between potential clients and our expert broker team, managing property inquiries and ensuring smooth communication flow. This role offers the perfect blend of customer service and real estate operations, allowing you to work remotely while making a significant impact on the business’s daily success. You’ll handle a steady stream of inquiries about premium properties, coordinating with professional brokers to ensure every client receives prompt attention and excellent service.
Responsibilities:
- Answer and manage incoming calls (2030 daily)
-
- Review property listings and broker assignments
-
- Route calls and messages to appropriate brokers based on property assignments
-
- Relay detailed messages accurately to the correct team members
-
- Maintain professional communication standards
-
- Handle initial client inquiries with courtesy and efficiency
-
Requirements:
- Excellent verbal communication skills in English
-
- Basic understanding of customer service principles
-
- Ability to work independently in a remote environment
-
- Strong attention to detail and organizational skills
-
- Reliable internet connection and quiet work environment
-
- Professional phone manner
-
- Basic computer proficiency
-
Independent Contractor Perks
- HMO Coverage for eligible locations
-
- Permanent work from home
-
- Immediate hiring
-
ZR_25582_JOB
Join a prestigious real estate consulting firm known for its exceptional property expertise and professional service. This established company manages an extensive portfolio of premium properties and works with experienced brokers to deliver outstanding results for their clients. With multiple offices and a robust operational framework, they provide an excellent environment for professional growth and development.
Take on an essential role as the primary point of contact in a dynamic real estate environment. In this position, you’ll be the crucial link between potential clients and our expert broker team, managing property inquiries and ensuring smooth communication flow. This role offers the perfect blend of customer service and real estate operations, allowing you to work remotely while making a significant impact on the business’s daily success. You’ll handle a steady stream of inquiries about premium properties, coordinating with professional brokers to ensure every client receives prompt attention and excellent service.
- Answer and manage incoming calls (2030 daily)
- Review property listings and broker assignments
- Route calls and messages to appropriate brokers based on property assignments
- Relay detailed messages accurately to the correct team members
- Maintain professional communication standards
- Handle initial client inquiries with courtesy and efficiency
-
- Excellent verbal communication skills in English
- Basic understanding of customer service principles
- Ability to work independently in a remote environment
- Strong attention to detail and organizational skills
- Reliable internet connection and quiet work environment
- Professional phone manner
- Basic computer proficiency
-
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
-
ZR_25582_JOB
Independent Contractor Perks
- HMO Coverage for eligible locations
Requirements:
- Excellent verbal communication skills in English
Required profile
Experience
Other Skills
- Customer Service
- Organizational Skills
- Detail Oriented
- Non-Verbal Communication
- Computer Literacy
- Telephone Skills
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