Offer summary

Qualifications:

High school diploma or equivalent., Reliable high-speed internet connection., Modern laptop or desktop with at least I-5 Generation 10 processor and 12GB RAM., Quiet workspace with backup power and internet..

Key responsibilities:

Answer inbound calls and convert them into leads.

Manage a high volume of inbound and outbound calls.

Identify client needs and provide appropriate solutions.

Assist in converting leads into towing jobs.

Job description

This is a remote position.

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.

DUTIES AND RESPONSIBILITIES:

1. Responsible for managing a whole lot of incoming and outgoing calls in the operations.

2. Identify the needs of client and find solution to it.

3. Answering inbound calls, converting them to leads, and later to towing jobs.

WORKING CONDITIONS:

1. Remote

2. Shiftbased — in a Call Center that works 247.

3. Pacific Time Zone

Requirements
Requirements

TECHNICAL & PHYSICAL REQUIREMENTS:

1. High speed and stable internet connection

2. A modern laptop desktop with a working headset and mic (Minimum of I5 generation 10 for processor and 12GB RAM)

Note: This is an important requirement, if you dont have the minimum requirements. Sorry, but you wont be able to proceed with your application.

3. Super important — a quiet place to work, without any background noises

4. Power back up and internet back up is a MUST.

Salary: $2.80 USD hr.