Engineering Manager, Mobile App

As an Engineering Manager, you will lead the Payments domain in our technology organization. This role is critical to ensuring secure, scalable, and efficient payment processing across our global e-commerce and retail ecosystem. You will be responsible for managing a high-performing engineering team that builds and operates payment APIs and services supporting credit cards, gift cards, Buy Now Pay Later (BNPL), fraud detection, reconciliation, and in-store payment integrations. 

You will drive technical excellence, architecture, and execution in alignment with our domain-driven design and direct-to-consumer strategy. As an engineering leader, you will collaborate with product management, security, store teams, mobile app team, website teams, and external payment providers to deliver robust, compliant, and scalable payment solutions. You will lead a highly skilled team of software engineers in a “you build it, you run it” environment. Your primary responsibility will be to drive your team toward successful and efficient delivery of high-quality software, while fostering a culture of ownership, collaboration, and continuous improvement. You’ll ensure the team is aligned with company goals, adheres to best engineering practices, and upholds robust DevOps principles, including designing, building, testing, deploying, and monitoring the applications and services they create.  

• Lead and Mentor: Provide technical guidance, career development support, and mentorship to team members, helping them to grow in both technical and soft skills. 

• Team Leadership & Culture: Promote a culture of accountability, collaboration, and trust where engineers feel ownership of their work and are empowered to take initiative. 

• Strategic Planning: Work closely with Product Management, UX, and other stakeholders to define and deliver on a roadmap aligned with company objectives and customer needs. 

• Technical Execution: Ensure that technical designs, code, and testing meet high standards. Facilitate architectural and design discussions to guarantee scalable and resilient solutions. 

• Process Management: Improve software development processes, implementing best practices for CI/CD, code reviews, automated testing, and deployment to streamline development and deployment cycles. 

• Ownership of Operations: Champion a DevOps mindset, where the team not only builds but also runs and monitors their own applications in production, ensuring reliability, availability, and performance. 

• Problem Solving: Facilitate solutions to complex technical problems, proactively identifying bottlenecks, risks, and quality concerns, and implementing measures to address them. 

• Performance Monitoring: Track and report on team performance, KPIs, and quality metrics, ensuring a high level of transparency and focus on improvement areas. Prioritize talent development and help with hiring new talent and grow engineers that are already at Levi Strauss & Co.™  

• Experience Working with Global Companies: Work with teams around the world and support your global-capable platform.