Account Manager - NAMER

Work set-up: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

Over 5 years of sales management experience supporting clients in North America., Strong understanding of AI applications in retail and a technical aptitude., Experience in developing and maintaining relationships with C-level stakeholders., Knowledge of the retail and grocery market, with a proven track record of securing retail client accounts..

Key responsibilities:

  • Manage and grow existing retail accounts in North America.
  • Develop a sales pipeline for new business opportunities, including campaigns and partnerships.
  • Position Everseen’s AI solutions and demonstrate their value through ROI analysis.
  • Collaborate with customers and internal teams to ensure successful project rollouts and customer satisfaction.

Everseen logo
Everseen
1001 - 5000 Employees
See all jobs

Job description

Everseen: A leader in vision AI solutions for the world’s leading retailers.

Join Everseen's Go-To-Market team and put the customer at the center of everything you do. 

You’ll play a critical role with Everseen in delivering value and driving revenue. You’ll manage and grow key retail accounts while identifying and winning new business opportunities. For new customers, you will work directly and with partners to win new retail customers.

You'll work with cutting edge solutions and teams who are at the forefront of the development in the Vision AI space.

What you'll do
  • Undertake relationship management with existing customers within the North American region, ensure monthly value is recognized, and position new Everseen products with these customers. 
  • Develop a sales pipeline of new business with agreed targeted customers directly and through our partners such as NCR within the North American region. Orchestrate and run major campaigns and build relationships, with support from the rest of the Everseen team.  
  • Position Everseen’s new solutions, EverShelf and Evereagle into our existing EverCheck customer base, using enterprise SaaS selling methodologies and comprehensive ROI analysis to support those sales efforts. 
  • Establish and manage the expectations of the customer in relation to business to business requirements and service level KPIs. Be the customer “on the ground” go to person for day-to-day requests, reporting, insights and issues. 
  • Responsibility for providing and maintaining consistent updates with the business and project teams including quarterly business reviews, ROI reviews and weekly check-ins.  
  • Collaborate closely with the customer’s Business Teams and Everseen’s Delivery Team to ensure that project and system installation rollouts are professionally managed. 
  • Work with new customers to secure Proof of Concepts in order to develop and demonstrate business value and build pipeline of revenue.

  • Collaborating With
  • Customer single point of contact 
  • Customer Business Teams 
  • Everseen’s Operations department  
  • Everseens Product and Engineering teams 
  • Everseen’sGo-To-Market and Reporting teams 
  • NCR and partners 

  • Profie & Skills
  • 5+ years in a sales management and development role supporting existing clients and new customers within the North American region and positioning new products into those accounts. 
  • Knowledge of and interest in AI and its use in retail. A keen interest in Everseen’s solutions and a technical acumen to understand the features and functions that we offer. Knowledge and experience of the retail and grocery market.  
  • A true passion for delivering best-in-class customer experience. Demonstrated success in leading and securing retail client accounts and positioning new products and features.  
  • Ability to develop a comprehensive understanding of customer culture, needs and requirements with a drive to meet and exceed targets and goals.  
  • Experience of developing relationships, communicating and working with C level customers, including conducting meetings and presentations at a senior level. 
  • A positive, customer centric attitude with a desire to help reach and exceed the customers expectations. 
  • Proven ability to meet and exceed targets and generate revenue. Experience of forecasting and tracking key account metrics in a business development team. 
  • Consultative selling skills including strong listening skills, negotiation and an ability to identify customers’ main buying motivations. 
  • Ability to understand, gather and compile detailed information on the customers’ organization, identifying key decision makers and influencers. 
  • Performing duties and responsibilities to the best of your abilities in a diligent, trustworthy, businesslike, and efficient manner. 
  • Strong verbal and communication skills, Everseen’s business language is English. Fluency in Spanish or French is an advantage. 
  • There is an expectation of travel with this role including travel to meet with customers and to work with the globally dispersed Everseen team.  
  • About Everseen

    Everseen is a leader in vision AI. We are transforming business operations for global retailers, driving measurable business value and improving the customer experience.
     
    We are a dedicated team of inventors, research scientists, engineers, AI experts and retail industry veterans. Our mission is to protect people, process, products and profitability within the retail sector and beyond.
     
    We are trusted by major food, drug, mass, and specialty retailers around the world— including Kroger, Meijer, and Woolworths—we also partner with leading hardware, AI, and cloud computing providers such as Google, NVIDIA, NCR, and Dell.
     
    We are operationalizing vision AI at an unprecedented scale with the largest global footprint of edge AI powered Computer Vision in Retail.
     
    Founded in 2007 and headquartered in Cork, Ireland, Everseen has over 900 employees globally, with a European headquarters in Cork, Ireland, a U.S. headquarters in Miami, and hubs in Romania, Serbia, India, Australia, and Spain.


     
    Key Numbers

    Top 11
    Trusted by 11 of the top 20 global grocery retailers
     
    120,000+
    Edge AI Endpoints Worldwide
     
    +3x ROI
    Delivering Market's best ROI
     


    Our Commitment

    Everseen is committed to creating an environment where everyone can succeed. Our employees should feel a sense of belonging, have an opportunity to grow their careers, and feel free to be their most authentic selves. Everseen takes great pride in the diversity of its global workforce, and insists upon a safe, inclusive workplace where our differences are our collective strength. We treat each other with dignity, and respect, and require all employees, officers, and directors to seek to understand the importance and value to Everseen of diversity, and inclusion.

    Everseen is committed to creating a safe environment for all employees and has a zero tolerance policy for bias and discrimination of any kind. Our work environment is one without offensive, hostile, or intimidating conduct, whether verbal, written or physical, in nature. Everseen will not tolerate prejudice or discrimination of any kind including without limitation, where based on aspects such as, race, colour, sex, gender, religion, age, family status, disability of any kind, sexual orientation. 

    Required profile

    Experience

    Level of experience: Senior (5-10 years)
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Other Skills

    • Communication
    • Negotiation
    • Forecasting
    • Active Listening
    • Teamwork
    • Problem Solving

    Account Manager Related jobs