Account Manager
Offer summary
Qualifications:
Experience in selling UI libraries, developer tools, or related technologies., Strong understanding of front-end development and APIs., Proven track record in upselling, cross-selling, and increasing customer lifetime value., Self-motivated with excellent interpersonal and presentation skills..Key responsibilities:
- Manage and grow relationships with existing key accounts.
- Handle the full sales cycle from qualification to closing.
- Communicate the value of MUI products to technical and business stakeholders.
- Act as a customer advocate and provide feedback to internal teams.
Job description
You will be working with our customers to ensure the successful renewal and retention of existing client contracts.
Details of the RoleLocation: Remote (preference for UTC6 to UTC+5).
Type of work: Fulltime (contractor or employee depending on circumstances).
Were a remote company, we prefer asynchronous communication over meetings
The productsMUI is best known for our flagship product, Material UI—but this is just one of three core component libraries we maintain. Base UI is our headless component library, and Pigment CSS is a zeroruntime CSSinJS styling engine. We also host Design Kits and prebuilt Templates.
Beyond the core libraries, MUI X offers advanced components like the Data Grid, Date and Time Pickers, and Charts, for more complex user interactions and data visualization needs.
Were also making ambitious moves to incorporate our full suite of components into Toolpad, a lowcode admin builder tool for assembling fullstack apps faster than ever.
Learn more about MUIs products in this blog post: An introduction to the MUI ecosystem.
The cultureMUI is a fully remote company with a team that spans the globe. The majority of our work is asynchronous, and we rely on written communication to collaborate. Were radically transparent: nearly all of our work happens in public. Each contributor has the freedom to decide how and when they work, and that work is primarily selfdirected: its your responsibility to define and complete your own tasks in a timely manner.
For additional details about the culture, you can check our careers and about pages and also our public Handbook.
Why were hiringCurrently, 100% of MUI’s sales are inbound, and MUI boasts an impressive existing client base, with millions of developers having already downloaded MUI.
To accelerate this growth, MUI now needs to hire an Account Manager to manage existing customers and qualify incoming leads with a focus on selling additional licenses, upsellingcrossselling, and increasing total contract value – building strong relationships with each customer.
Why this is interestingAs MUI continues to grow, the Account Manager will not only close inbound leads, but will also work closely with both MUI customers and the MUI leadership team to define and implement sales strategies that increase average customer spending, renewal rates, and total contract value.
The roleThe Account Managers will aim to support MUI’s existing client base and work to increase the average customer lifetime value.
Key responsibilitiesDepending on the day, youll:
Account Management & Growth: Develop and maintain strong relationships with key accounts, understanding their business goals and technical requirements. Identify opportunities to expand existing accounts through upselling and crossselling.
Sales Cycle Management: Manage the full sales cycle for assigned accounts, from lead qualification and product demonstrations to contract negotiation and closing.
Solution Selling: Effectively communicate the value proposition of our UI components to technical and business stakeholders, demonstrating how our solutions address their specific needs.
Technical Understanding: Develop a deep understanding of our product suite and the underlying technologies to effectively communicate with developers and technical decisionmakers.
Customer Advocacy: Act as a liaison between customers and internal teams, ensuring customer satisfaction and resolving any issues promptly.
Sales Forecasting & Reporting: Maintain accurate sales forecasts and provide regular reports on account activity and sales performance.
Who were looking forAs an Account Manager, you will be responsible for managing a portfolio of key accounts. You will act as a trusted advisor to our clients, understanding their needs, and providing tailored solutions that leverage our advanced UI components. Youll be a key contributor to our sales teams success, working closely with the Sales Team Lead and other team members.
RequiredThe Account Manager will manage key customers with large accounts, and scan existing smaller accounts to upsell into them. Essentially ensuring users are successful by explaining the benefits of the MUI products to them
The Account Manager will guide customers from MUI Pro to MUI Premium, upselling additional features on top of the Premium offering.
MUI’s typical customers are engineers, developers, Heads of Engineering Departments, CTOs, etc. The Account Manager will need to develop an understanding of MUI’s products to resonate with MUI’s customers and will manage midmarket and enterprise sales cycles with multiple engagement points.
The Account Manager will be in active communication with customers leading them into the onboarding process and working closely with customer success.
Therefore, MUI needs an Account Manager who has sold either:
UI interfaceslibraries and related technologies for frontend development
API and other Developer products
The Account Manager needs to have a track record of selling relevant tools and products to customers, with a history of success in upselling, crossselling, increasing total contract values, and renewal rates of customers.
The Account Manager will consult and advise MUI’s customers and then report relevant informationfeedback back to the MUI team regarding points such as features that clients have asked for more information regarding.
This will be the 1st Account Manager hire for MUI. Therefore, this individual needs to be a selfstarter, motivated, and able to work autonomously. MUI is in the startup phase, not all processes will be defined, the Account Manager needs to be comfortable working alone, and sometimes with activities that may extend outside of the job description.
While startup experience is preferred, but certainly not essential, a startup, entrepreneurial and selfmotivating mindset is essential.
The Account Manager must have strong interpersonal and presentation skills and be confident in their ability to learn and achieve.
Nice to have (but not required)Existing network of contacts within the developer community.
Familiarity with Open Core business models.
Experience with sales automation tools.
Participation in developer communities or events.
A passion for cuttingedge technology and UIUX.
Location: Remote (preference for UTC6 to UTC+5).
Type of work: Fulltime (contractor or employee depending on circumstances).
Were a remote company, we prefer asynchronous communication over meetings
MUI is best known for our flagship product, Material UI—but this is just one of three core component libraries we maintain. Base UI is our headless component library, and Pigment CSS is a zeroruntime CSSinJS styling engine. We also host Design Kits and prebuilt Templates.
Beyond the core libraries, MUI X offers advanced components like the Data Grid, Date and Time Pickers, and Charts, for more complex user interactions and data visualization needs.
Were also making ambitious moves to incorporate our full suite of components into Toolpad, a lowcode admin builder tool for assembling fullstack apps faster than ever.
Learn more about MUIs products in this blog post: An introduction to the MUI ecosystem.
MUI is a fully remote company with a team that spans the globe. The majority of our work is asynchronous, and we rely on written communication to collaborate. Were radically transparent: nearly all of our work happens in public. Each contributor has the freedom to decide how and when they work, and that work is primarily selfdirected: its your responsibility to define and complete your own tasks in a timely manner.
For additional details about the culture, you can check our careers and about pages and also our public Handbook.
Currently, 100% of MUI’s sales are inbound, and MUI boasts an impressive existing client base, with millions of developers having already downloaded MUI.
To accelerate this growth, MUI now needs to hire an Account Manager to manage existing customers and qualify incoming leads with a focus on selling additional licenses, upsellingcrossselling, and increasing total contract value – building strong relationships with each customer.
As MUI continues to grow, the Account Manager will not only close inbound leads, but will also work closely with both MUI customers and the MUI leadership team to define and implement sales strategies that increase average customer spending, renewal rates, and total contract value.
The Account Managers will aim to support MUI’s existing client base and work to increase the average customer lifetime value.
Depending on the day, youll:
Account Management & Growth: Develop and maintain strong relationships with key accounts, understanding their business goals and technical requirements. Identify opportunities to expand existing accounts through upselling and crossselling.
Sales Cycle Management: Manage the full sales cycle for assigned accounts, from lead qualification and product demonstrations to contract negotiation and closing.
Solution Selling: Effectively communicate the value proposition of our UI components to technical and business stakeholders, demonstrating how our solutions address their specific needs.
Technical Understanding: Develop a deep understanding of our product suite and the underlying technologies to effectively communicate with developers and technical decisionmakers.
Customer Advocacy: Act as a liaison between customers and internal teams, ensuring customer satisfaction and resolving any issues promptly.
Sales Forecasting & Reporting: Maintain accurate sales forecasts and provide regular reports on account activity and sales performance.
Who were looking forAs an Account Manager, you will be responsible for managing a portfolio of key accounts. You will act as a trusted advisor to our clients, understanding their needs, and providing tailored solutions that leverage our advanced UI components. Youll be a key contributor to our sales teams success, working closely with the Sales Team Lead and other team members.
RequiredThe Account Manager will manage key customers with large accounts, and scan existing smaller accounts to upsell into them. Essentially ensuring users are successful by explaining the benefits of the MUI products to them
The Account Manager will guide customers from MUI Pro to MUI Premium, upselling additional features on top of the Premium offering.
MUI’s typical customers are engineers, developers, Heads of Engineering Departments, CTOs, etc. The Account Manager will need to develop an understanding of MUI’s products to resonate with MUI’s customers and will manage midmarket and enterprise sales cycles with multiple engagement points.
The Account Manager will be in active communication with customers leading them into the onboarding process and working closely with customer success.
Therefore, MUI needs an Account Manager who has sold either:
UI interfaceslibraries and related technologies for frontend development
API and other Developer products
The Account Manager needs to have a track record of selling relevant tools and products to customers, with a history of success in upselling, crossselling, increasing total contract values, and renewal rates of customers.
The Account Manager will consult and advise MUI’s customers and then report relevant informationfeedback back to the MUI team regarding points such as features that clients have asked for more information regarding.
This will be the 1st Account Manager hire for MUI. Therefore, this individual needs to be a selfstarter, motivated, and able to work autonomously. MUI is in the startup phase, not all processes will be defined, the Account Manager needs to be comfortable working alone, and sometimes with activities that may extend outside of the job description.
While startup experience is preferred, but certainly not essential, a startup, entrepreneurial and selfmotivating mindset is essential.
The Account Manager must have strong interpersonal and presentation skills and be confident in their ability to learn and achieve.
Nice to have (but not required)Existing network of contacts within the developer community.
Familiarity with Open Core business models.
Experience with sales automation tools.
Participation in developer communities or events.
A passion for cuttingedge technology and UIUX.
Account Management & Growth: Develop and maintain strong relationships with key accounts, understanding their business goals and technical requirements. Identify opportunities to expand existing accounts through upselling and crossselling.
Sales Cycle Management: Manage the full sales cycle for assigned accounts, from lead qualification and product demonstrations to contract negotiation and closing.
Solution Selling: Effectively communicate the value proposition of our UI components to technical and business stakeholders, demonstrating how our solutions address their specific needs.
Technical Understanding: Develop a deep understanding of our product suite and the underlying technologies to effectively communicate with developers and technical decisionmakers.
Customer Advocacy: Act as a liaison between customers and internal teams, ensuring customer satisfaction and resolving any issues promptly.
Sales Forecasting & Reporting: Maintain accurate sales forecasts and provide regular reports on account activity and sales performance.
The Account Manager will manage key customers with large accounts, and scan existing smaller accounts to upsell into them. Essentially ensuring users are successful by explaining the benefits of the MUI products to them
The Account Manager will guide customers from MUI Pro to MUI Premium, upselling additional features on top of the Premium offering.
MUI’s typical customers are engineers, developers, Heads of Engineering Departments, CTOs, etc. The Account Manager will need to develop an understanding of MUI’s products to resonate with MUI’s customers and will manage midmarket and enterprise sales cycles with multiple engagement points.
The Account Manager will be in active communication with customers leading them into the onboarding process and working closely with customer success.
Therefore, MUI needs an Account Manager who has sold either:
UI interfaceslibraries and related technologies for frontend development
API and other Developer products
The Account Manager needs to have a track record of selling relevant tools and products to customers, with a history of success in upselling, crossselling, increasing total contract values, and renewal rates of customers.
The Account Manager will consult and advise MUI’s customers and then report relevant informationfeedback back to the MUI team regarding points such as features that clients have asked for more information regarding.
This will be the 1st Account Manager hire for MUI. Therefore, this individual needs to be a selfstarter, motivated, and able to work autonomously. MUI is in the startup phase, not all processes will be defined, the Account Manager needs to be comfortable working alone, and sometimes with activities that may extend outside of the job description.
While startup experience is preferred, but certainly not essential, a startup, entrepreneurial and selfmotivating mindset is essential.
The Account Manager must have strong interpersonal and presentation skills and be confident in their ability to learn and achieve.
Existing network of contacts within the developer community.
Familiarity with Open Core business models.
Experience with sales automation tools.
Participation in developer communities or events.
A passion for cuttingedge technology and UIUX.
Nice to have (but not required)
Who were looking forAs an Account Manager, you will be responsible for managing a portfolio of key accounts. You will act as a trusted advisor to our clients, understanding their needs, and providing tailored solutions that leverage our advanced UI components. Youll be a key contributor to our sales teams success, working closely with the Sales Team Lead and other team members.
Required
Required profile
Experience
Other Skills
- Technical Curiosity
- Problem Reporting
- Social Skills
- Self-Motivation
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