Site Reliability Engineer, Production Sandbox Reliability team

Who we are is what we do.

Deel is the allinone payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AIpowered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 6,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastestgrowing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with worldclass companies – breaking down borders that have traditionally limited both hiring and career opportunities. Were not just building software; were creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, youll tackle complex challenges that impact millions of peoples working lives. With our momentum—backed by a $12 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—youll drive meaningful impact while building expertise that makes you a soughtafter leader in the transformation of global work.

About the Role

We’re looking for a Junior to Midlevel Site Reliability Engineer to join our Production Sandbox Reliability team – the first line of defense ensuring enterprise customer sandboxes remain stable, uptodate, and wellmonitored. Youll work in a globally distributed team and act as the operational guardian for these environments.

This role is ideal for someone who thrives in highownership environments, enjoys handson infrastructure work, and wants to grow their SRE skills while partnering closely with engineering and customerfacing teams.

Key Responsibilities

• Maintain reliability: Monitor the health of enterprise customer sandbox environments and ensure high availability, uptime, and stability across all services

• Stay uptodate: Regularly roll out updates to microservices inside each sandbox to ensure alignment with the latest versions

• Alert response & escalation: Triage infrastructure and application alerts, perform initial investigation and escalate incidents to the appropriate engineering teams with clear context

• Improve observability: Enhance metrics, logs and tracing coverage using Datadog and the Grafana stack (Mimir, Loki, Tempo), identifying gaps and driving better alerting practices

• Support incident workflows: Collaborate in postincident reviews and ensure root cause analysis is followed up with actionable items and improvements by relevant teams

• Communicate proactively: Act as the bridge between internal engineering teams and customerfacing teams, providing timely updates during incidents, maintenance and version upgrades

• Participate in oncall rotation: Provide continuous coverage across APAC, EMEA and LATAM time zones as part of a rotating oncall schedule (follow the sun)

• What Were Looking For

  • 13 years of experience in SRE, DevOps or Infrastructure Engineering roles

  • Experience with Node.js or Go

  • Familiarity with AWS cloud services (EKS, S3, RDS)

  • Handon experience with Kubernetes, including Helm and ArgoCD

  • Experience with observability stacks: Datadog, Grafana, Mimir, Loki, Tempo, Zabbix

  • Strong verbal and written communication skills – able to interface effectively with both technical and nontechnical stakeholders

  • Selfstarter mindset with an eye for operational excellence and continuous improvement

  • Total Rewards

    Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

    Some things you’ll enjoy

    • Stock grant opportunities dependent on your role, employment status and location

    • Additional perks and benefits based on your employment status and country

    • The flexibility of remote work, including optional WeWork access

    • At Deel, we’re an equalopportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

      Unless otherwise agreed, we will communicate with job applicants using Deelspecific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most uptodate job listings at Deel by visitingour careers page.
      
      Deel is an equalopportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.
      
      Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.

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