Bachelor's degree in business, computer science, or related field; MBA or technical graduate degree is a plus., At least 4 years of product management experience, preferably in ecommerce or tech products., Proven ability to lead complex, high-impact offerings and deliver successful results., Strong analytical skills with a data-driven mindset, capable of interpreting metrics and insights..
Key responsibilities:
Lead strategy and execution for intellectual property products, including trademarks, copyrights, and patents.
Own planning and end-to-end execution of features and programs, collaborating with cross-functional teams.
Focus on improving customer satisfaction and building long-term relationships with clients.
Mentor junior product managers and contribute to scaling the product organization.
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You don’t have to go to the mailbox to get your mail. Earth Class Mail helps thousands of businesses and individuals access their postal mail online 24/7, on any device.
Earth Class Mail has digitized millions of pieces of mail that would have otherwise cluttered offices, littered homes, and filled landfills. Instead, your important mail turns into secure, searchable PDFs. Customers deposit checks, pay bills, and share documents online—all without ever touching an envelope.
With virtual addresses in over 80 cities across the United States, its customers include people around the globe and businesses of every size, from entrepreneurs to top companies such as Coinbase, Reddit, Grammarly, and Lyft. Earth Class Mail, established in 2004, is part of LegalZoom, the #1 provider of online legal and compliance solutions for small businesses and individuals.
Learn more at earthclassmail.com
Were here to make legal help accessible to all. LegalZoom transformed the legal industry with the launch of our online services and groundbreaking technology in 2001. Since then, millions of customers have counted on us to officially start and run businesses, protect brands and intellectual property, and look after loved ones through wills and trusts.
As the industry leader for over 20 years, innovation remains at the center of all we do. Were creative thinkers and problem solvers with a passion for building legal and tax products that make a positive impact on the world, and were always looking for exceptional people to push us further.
With us, youll do work thats as rewarding as it is challenging with a team where every voice matters and diversity, equality, and inclusion are truly embraced. Together, well continue to democratize the law and make a real difference in the lives of millions.
Remotefirst
Since March 2020, our Zoomers have worked remotely and reported an overall better worklife balance with more time for family and personal wellness.
At the end of 2021, LegalZoom made the official commitment to being a remotefirst company. Remotefirst means that there is no expectation that Zoomers come into an office for a fixed number of days outside of those employees identified as essential onsite workers. While we remain a remotefirst culture, our local offices have evolved as collaboration spaces for Zoomers to meet and engage in person.
This position will be based in the Los Angeles area, but is 100% remote and is not required to come into the office.
Overview
Are you a Product Manager who is customerobsessed and passionate about building products that empower innovation? Do you thrive at the intersection of strategy and execution—crafting bold visions while rolling up your sleeves to deliver real impact? If you’ve built intuitive, highvalue experiences that simplify complexity, this could be your next challenge. In this role, you’ll lead the strategy and execution for our intellectual property products—including trademarks, copyrights, and patents. You’ll partner closely with engineering, legal, finance, and crossfunctional product teams to build secure, scalable solutions that make it easy for entrepreneurs and small businesses to protect and commercialize their ideas. You’ll lead with clarity, sweat the details, and operate with a high saydo ratio. This is a unique opportunity to shape how the next generation of creators safeguard their work and build lasting value.
You will
Take a handson approach to leadership of your projects. You’ll independently own planning and endtoend execution of featuresprograms, working with cross functional partners. You’ll define the roadmap and inspire the team to execute.
Focus on improving customer satisfaction, and by doing so, you’ll also enable a longterm relationship with LegalZoom beyond the point of formation.
Be intimately connected with, and a champion for, our customers.
Possess a learn fast, fail fast mindset – identify, then focus on the key opportunities. You’ll understand risk, and recognize when to ship fast and iterate from there.
Leverage data and insights to drive quality customer experiences and business outcomes.
Understand your funnel and be able to diagnose problems and lead brainstorming sessions for solutions.
Mentor junior PMs and contribute to the scaling of the product organization.
You have
Proven track record of building and delivering successful ecommercetech products, ideally 4+ years of product management experience.
A datadriven mindset, with the ability to independently structure data analyses and interpret the data incontext and model changes. You make the recommendation and you act on it, with proven experience utilizing metrics & insights as tools for informed decisionmaking.
Experience leading complex, high impact offerings and has a demonstrated track record of delivering excellent results.
Ability to leverage strong problemsolving and analytical skills to transform challenging user experience, business, and technology problems into actionable paths.
Outstanding storytelling and communication skills, with the ability to adapt your style as you work with others up, down, and alongside you in the organization, including excellent presentation skills for executive audiences.
Background in consumerfocused products, or products focused on SMB endusers.
Bachelor’s degree in business, computer science, or related field; MBA or technical graduate degree is a plus.
LegalZoom is a remotefirst company and the national range for this role is $139,100 $185,400. Actual compensation offered will depend on several factors including but not limited to: geographic location, work experience, education, skill level, andor other business and organizational needs. In addition, an annual bonus, incentive bonus andor restricted stock units may be provided as part of the compensation package. You will also receive a full range of medical, financial, and other benefits as seen below.
●Medical, Dental, Vision Insurance
●401k, With Matching Contributions
●Paid Time Off
●Health Savings Account (HSA)
●Flexible Spending Account (FSA)
●ShortTermLongTerm Disability Insurance
●Plus other wellness benefits to include:
○Fertility
○Mental Health
○One Medical
○Fringe lifestyle benefits up to $250
Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Additionally, LegalZoom is enrolled in the EVerify program. For additional information on EVerify, please visitParticipationandRight to Workpages.
Required profile
Experience
Level of experience:Senior (5-10 years)
Spoken language(s):
French
Check out the description to know which languages are mandatory.