Bachelor's degree or equivalent experience in a relevant field., 2-5 years of experience in software development., Proficiency in Golang and/or Python programming languages., Understanding of system architecture and programming paradigms..
Key responsibilities:
Develop and extend communication platform supporting millions of communications daily.
Work with various communication channels and vendors to optimize delivery.
Contribute to team discussions, brainstorm new ideas, and improve processes.
Participate in on-call rotation to resolve production issues.
Report this Job
Help us maintain the quality of our job listings. If you find any issues
with this job post, please let us know. Select the reason you're reporting
this job:
Retain by TrueML Products is an intelligent delivery platform that leverages a patented optimization engine to determine the optimal time and channel to deliver the client’s communications within the confines of the compliance requirements outlined by the client.
TrueML Products is a fintech software company developing products that enable intelligent, digital communication and prioritize customer experience for consumers seeking financial health.
TrueML is a missiondriven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digitalfirst experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.
The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.
About the team:
As an Engineer II on the Communications team, you will help us fulfill this mission by applying your strong technical and analytical skills to develop and extend our communication platform supporting millions of communications daily. You will work with a variety of communication channels and channel vendors to optimize communication delivery. You will also work closely with our product and data science team to contribute to our proprietary outreach strategy.
WorkLife Benefits
Unlimited PTO
Medical benefit contributions in congruence with local laws and type of employment agreement
Summary Daily Responsibilities:
On a daily basis, an Engineer II deals with a wide variety of tasks depending on the team they are in: streaming and microservices, AB testing, data modeling and delivery, and internal tool building. Regardless of the daily tasks, the focus is on delivering highquality, highmaintainability code. At this stage, they are honing their technical skills and may begin to explore beyond their immediate tech stack, delving into stackagnostic patterns and architectures. They are starting to contribute to the team by not only completing tickets but also helping brainstorm new ideas, flagging inefficiencies, and influencing how the team does its work.
Builds highly scalable distributed services with some guidance from senior staff
Gets involved in documentation such as code docs, wikis, release plans, etc.
Contributes to architecture andor implementation decisions within the team
Participate in the 247 oncall rotation, providing timely response and resolution to production issues.
Qualifications:
Bachelor’s degree or equivalent experience with 25 years of relevant experience.
Understands system architecture and programming paradigms; learns new technical areas and ships code independently.
Proficient in a codebase area (e.g.,backend, service) and with Golang, andor Python.
Demonstrates continuous learning, improvement, and the ability to suggestimplement technical solutions.
Communicates assumptions, opportunities, risks, and complex systems to diverse audiences.
Scopesestimates stories, communicates limitations, and manages time off effectively.
Ownsdelivers tasks, understands domain scope, and handles production issues.
Selfdirects work, gathers context, and considers code observability, maintainability, and efficiency.
Documentsrefactors code and follows standardsprocedures.
Collaborates with crossfunctional teams, participates in recruiting, and engages in team activities.
We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueML and make a difference.
Our Dedication to Diversity & Inclusion
TrueML is an equalopportunity employer. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions, and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Required profile
Experience
Level of experience:Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.