Email Marketing Strategist

Work set-up: 
Full Remote
Contract: 
Full time
Experience: 
Entry-level / graduate
Work from: 
Anywhere

Offer summary

Qualifications:

Experience in email and retention marketing strategies., Strong understanding of data analysis and performance tracking., Excellent client communication and relationship management skills., Educational background in marketing, communications, or related fields..

Key responsibilities:

  • Develop and implement marketing strategies tailored to client needs.
  • Manage multiple client accounts and ensure client satisfaction.
  • Communicate insights and performance reports to clients.
  • Collaborate with internal teams to align strategies and expand services.

Chronos Agency logo
Chronos Agency https://chronos.agency/
51 - 200 Employees
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Job description

JOB PURPOSE :

The Client Strategist exists to develop and implement datadriven marketing strategies tailored to client needs, ensuring a positive client experience and maximizing campaign performance. This role focuses on clientfacing interactions, strategic planning, and ongoing optimization to drive business growth.

KEY RESPONSIBILITIES :
  1. Collaborate with clients to understand their business needs and objectives.
  3. Strategize, formulate, and execute email, SMS, and other retention marketing strategies.
  5. Communicate insights and reports on performance.
  7. Develop and maintain strong client relationships to drive overall positive client experience.
  9. Work with the Client Strategy Manager to manage multiple client accounts.
  11. Collaborate with the Activations team to ensure thorough strategy and instructions, aligning everyone on the overall strategy.
  13. Upsell and crosssell additional services to clients to enhance their marketing efforts.
  15. Share industry insights and information with marketing to position the company as a thought leader.

    16. KEY OUTCOMES & ACCOUNTABILITIES :
      1. Strategy Development: Create and implement effective marketing strategies that meet client needs.
      3. Account Management: Manage retention marketing programs for multiple brands, ensuring client satisfaction and retention.
      5. Client Understanding: Demonstrate a deep understanding of client business needs and translate them into marketing strategies.
      7. Performance Tracking: Analyze and track data to maximize the performance of email and other retention marketing campaigns.
      9. Client Communication: Communicate marketing insights and reports on performance, and plan for further development.
      11. Team Alignment: Ensure the Activations team has clear instructions and is aligned with the overall strategy.
      13. Service Expansion: Successfully upsell and crosssell services, increasing revenue and client engagement.
      15. Thought Leadership: Provide valuable industry insights to the marketing team to enhance the company’s reputation as an industry leader.

        16. KPIs:
          1. Client Retention Rate
          3. Client Satisfaction (NPS)
          5. Campaign Performance (Email Marketing Revenue, Open Rate, etc)
          7. Account Growth (Net Revenue Retention)
          9. Team Collaboration (Activations Feedback)
          11. Client Advocacy (Public Reviews, Case Studies)

            12. ENJOY THESE BENEFITS

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

AnalyticsEmail MarketingCustomer RetentionCustomer Relationship ManagementMobile MarketingCross-SellingUpsellingCampaign ManagementIndustry AnalysisThought Leadership

Other Skills

  • Strategic Planning
  • Collaboration
  • Communication
Are you interested?

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