Offer summary

Qualifications:

Bachelor's degree or equivalent experience., 7+ years of B2B SaaS sales experience in account management or sales roles., Proven track record of exceeding sales targets and driving revenue growth., Strong communication skills and experience with CRM tools like Salesforce and HubSpot..

Key responsibilities:

Manage and grow customer accounts within the Elite Cloud SaaS platform.

Identify and pursue upsell and cross-sell opportunities.

Lead strategic account planning and manage customer renewals.

Collaborate with internal teams to support account growth and retention.

Job description

Elite Technology is a leading, independent technology company that helps law firms drive profitability through improved operational effectiveness, increased efficiency, and greater visibility across their business. Our cuttingedge digital financial management and business operations solutions drive success for firms around the globe by improving finance and accounting operations, including billing, invoicing, payments, and financial reporting. By bringing together data, insights, and tools, we enable law firm leaders to make informed business decisions to build and manage their businesses more effectively and efficiently.

Job Description:

Our Account Manager will play a key role in revenue growth and customer retention, supporting the expansion of our Elite Cloud SaaS platform within an existing customer base. This remote position is ideal for a strategic and relationshipdriven professional who excels in consultative sales and crossfunctional collaboration. The role involves driving upsell and crosssell opportunities, managing customer accounts, and delivering longterm value to law firm clients.

What You’ll Do:

Cultivate relationships with key decisionmakers in law firms and legal organizations.

Identify and pursue upsell and crosssell opportunities across the Elite Cloud platform.

Lead strategic account planning and proactively manage customer renewals.

Conduct deep discovery to understand client needs and present solutionbased recommendations.

Execute a structured sales process and contribute to continuous improvement of the sales playbook.

Collaborate with internal teams including Sales Enablement, Product, Marketing, and Customer Success.

Track pipeline, activities, and account insights using CRM systems (Salesforce, HubSpot).

Coordinate crossfunctional resources to support account growth and retention.

Stay current on legal tech trends, product updates, and competitor offerings.

Perform other duties as assigned to support the overall goals and objectives of the departmentcompany.

What You’ll Need:

Bachelor’s degree or equivalent experience required.

7+ years of B2B SaaS sales experience in an Account Manager or Account Executive role.

Demonstrated track record of exceeding sales targets and driving ARR growth.

Experience managing renewals, growing accounts, and navigating complex sales cycles.

Strong communication and executive engagement skills with the ability to influence senior stakeholders.

Handson experience with Salesforce, HubSpot, and other sales enablement tools.

Proficiency in consultative and solutionbased selling.

Familiarity with cold outreach, appointmentsetting, and sales automation tools.

Ability to thrive in a fastpaced, highchange environment.

Strong organizational skills and ability to prioritize across multiple accounts and initiatives.

Benefits:

Competitive Compensation Package ($110,000 $130,000 base salary + variable component)

Comprehensive Healthcare Coverage (Health, Dental, Vision)

Retirement Savings Plan with an Employer Contribution

Professional Development Opportunities

Time Off

Wellness Initiatives

Employee Assistance Program

Generous Global Parental Leave

Calm, free premium subscription

Employee Discount Program

Please note that we do not offer sponsorship for this position.

Additional Information

At Elite Technology, we embrace an employeecentric, flexible work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of inperson collaboration for key moments that truly matter.

In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment.

Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sexgender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment OpportunityAffirmative Action Employer providing a drugfree workplace.

We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

We are not accepting applications submitted through recruiting agencies.