Spanish Bilingual Healthcare Receptionist | ZR_25415_JOB

Work set-up: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Fluent bilingual skills in Spanish and English., Experience in customer service within healthcare or medical fields., Knowledge of HIPAA compliance and privacy regulations., Professional presentation and communication skills for virtual interactions..

Key responsibilities:

  • Serve as the primary front desk receptionist via Zoom for patient interactions.
  • Handle patient communications and conduct intake processes.
  • Manage patient scheduling and verify insurance information.
  • Provide customer service support to patients throughout their healthcare experience.

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BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/
501 - 1000 Employees
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Job description

This is a remote position.

Schedule:

  • Mon-Fri 9am - 6pm (includes 1hr unpaid break)

Client Timezone: Eastern Time


Scope
:
  • Virtual/remote work arrangement via Zoom platform

  • Serving primarily Spanish-speaking patient population (90% of patients)

  • Manhattan, New York based physical therapy practice

  • Medicaid-funded patient population including elderly and minority communities

  • Immediate start preferred (ASAP timeline)


Responsibilities:

  • Serve as the primary front desk receptionist via Zoom for patient interactions

  • Handle back and forth client communications professionally and with care

  • Conduct patient intake processes and verify patient details

  • Process and verify insurance information for patients

  • Welcome patients as the front face of the office with professional presentation

  • Manage patient scheduling and appointment coordination

  • Provide customer service support to patients throughout their healthcare experience

  • Communicate effectively with both Spanish and English-speaking patients


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Requirements

  • Fluent bilingual communication skills in both Spanish and English

  • Strong customer service background with healthcare or medical field experience required

  • HIPAA compliance knowledge and training capability

  • Professional presentation skills for video-based patient interactions

  • Experience handling patient communications with care and empathy

  • Ability to work virtually via Zoom platform

  • Healthcare receptionist or medical assistant background preferred

Independent Contractor Perks
  • HMO Coverage for eligible locations
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job
ZR_25415_JOB
  • Strong communication skills for client-facing interactions




Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
SpanishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Scheduling
  • Empathy
  • Communication

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