Partner Success Manager - US Remote

Partner Success Manager - US Remote

Kneat enables regulated organizations to move from paper-based validation to intelligent, digitized, paperless solutions. And we do it through the ongoing development of a powerful, purpose-built software platform. In 2014, after eight years of intensive software development, we launched Kneat Gx—the world’s most advanced validation software to help revolutionize the speed, precision, transparency, and intelligence of validation in the Life Sciences sector. Our solution is now used by some of the world’s leading Life Sciences companies.

What we’re looking for

As Kneat continues to expand, we are looking for an enthusiastic Partner Success Manager to join our Operations Team. This role will be remote in nature and base din the US.

Position overview

Reporting to our Manager of Partner Success, the Partner Success Manager will support our existing partner ecosystem and drive best in class standards in a newly formed partner function.

The successful candidate will have all-round partner management experience where they will have the opportunity to add their expertise to both partner recruitment processes in addition to managing existing partners in the partner ecosystem. We are seeking a data driven cross functional team player to further elevate standards and practises within the partner function. If this sounds like you, we want to hear from you!

Responsibilities

• Support and accelerate the growth of partners and the partner program.
• Recruit and develop key partnerships.
• Drive enablement and management of partners.
• Participate in partner planning processes that develop mutual performance objectives, targets, and critical milestones associated with a productive partner relationship.
• Manage internal and external resources and collaborate with implementation partners’ and technical staff.
• Focuses on partner retention and development.
• Enhances partner training.
• Drive an engagement model with Stakeholders that enables us to understand the strategy and stakeholders to influence & represent the partner roadmap with regional insights and requirements.
• Lead business meetings to engage partner and discuss partner's future vision of Kneat Gx within their organization.

Minimum qualifications

• 1-5+ years partner management or account management experience in a SaaS company.
• You have exceptional English language verbal and written communications skills.
• Exceptional communication, organization, and presentation skills
• Commercial acumen with experiencing working closely with Sales teams.
• Demonstrated project management skills including coordination of cross functional teams and timelines.
• Experience working in process and metric driven environments.
• Proficient in the use of MS Office packages, CRM and Project Management tools.

Nice to haves

• Experience in a Partner Start Up Department.
• Experience in recruitment, enablement, and management of GSI/large partnerships.
• Regulated Industry Experience in either Quality Assurance, Engineering, or Validation.
• An understanding of Kneat Gx applications, and its use in Life Sciences processes such as Validation (including Computer System Validation), Manufacturing and Quality management.
• Industry contacts
• Global System Integrator Experience

What we offer you

At Kneat, we truly value ideas and collaboration so we’ve created an environment that builds, protects, and celebrates teamwork. Our strong culture is central to our continued success. 

We offer programs and rewards that one would expect from a highly successful and growing technology company. 

• A fantastic culture, team, and energy.
  
• Competitive compensation.
  
• Comprehensive benefits package.
  
• Flexible work arrangements.
  
• Training and professional development.
  

All applicants will need to fulfill the requirements necessary to obtain a background check.

Kneat is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to Equal Employment Opportunity (EEO) regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. 

Reasonable accommodations may be made to enable qualified individuals with disabilities or special needs to perform these essential functions. If you have a disability or special need that requires accommodation to complete this application form, please contact us at +353 (0)612 038 26 (Ext 2004) or email us at hr@kneat.com for assistance.