Project Officer

• Exciting Opportunity, Fixed Term, 19 months role

• $97,099.24- $104,941.87 ( pro-rata) plus Superannuation

• Join a high-impact program team delivering organisational transformation

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

As the Digital Transformation Project Officer, the primary objective is to provide dedicated administrative support and coordination to the Digital Transformation Program. This role plays a critical part, ensuring the program runs smoothly by managing day-to-day operations, and enabling effective communication and coordination across the program.

What you’ll be doing:

• Provide reliable high quality and efficient administrative support for Digital Transformation Program, ensuring smooth day-to-day operations.
• Support the Program Director by managing complex calendars, scheduling meetings and workshops, and helping prioritise time and tasks effectively.
• Act as a trusted point of contact for internal and external stakeholders, managing correspondence and helping to ensure clear and timely communication across the program.
• Draft, format, and finalise reports, presentations, agendas, minutes, and briefing materials to a high professional standard, while maintaining accurate records and registers.
• Monitor program meeting outcomes, action items and deadlines, following up with relevant team members to ensure timely completion.
• Deliver proactive and confidential administrative support to the Program Director, managing competing demands, communications, and day-to-day priorities.
• Prepare and proofread documents, reports, presentations, and correspondence for executive and governance use.
• Manage complex calendars, coordinate meetings, workshops, and events involving senior stakeholders.
• Prepare agendas, circulate papers, take accurate minutes, and monitor follow-up actions to ensure timely completion.

The skills and experience you’ll bring to the role:

• Demonstrated skills in the delivery of high-quality administrative support in a complex and fast-paced environment, including calendar management, meeting coordination, documentation, and office operations.
• Advanced proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint) and familiarity with collaboration tools such as MS Teams, SharePoint, and digital records systems and experience with Jira or Confluence, or a wiliness to learn and use these systems for works Management and Board Papers. Ability to format and finalise reports, presentations, and governance documents to a professional standard.
• Working knowledge of administrative processes relating to records management, procurement procedures, expense processing, and reporting frameworks.
• Strong organisational skills with the ability to manage multiple tasks, competing priorities, and tight deadlines. Able to maintain structure and flow across meetings, documentation, and program schedules with minimal oversight.
• Able to work independently and as part of a team, while staying aligned with broader program goals. Demonstrating initiative in solving problems, improving processes, and following through on responsibilities to ensure smooth program delivery.
• Builds effective working relationships with staff across levels and functions. Collaborates proactively with internal and external stakeholders and communicates clearly and respectfully, even under pressure.

Required Certifications & Qualifications

• Degree or Diploma in Business Administration, Office Management, or a related discipline with relevant experience; or lesser formal qualifications with substantial experience in a senior administrative in complex or comparable organisations.
• Demonstrated experience providing high-level administrative or coordination support to senior leaders or within large, multi-stakeholder programs within local government or the broader public sector.
• Skilled in the use of Microsoft Office suite of applications (Word, Outlook, Excel, PowerPoint), including experience in collaboration tools such as MS Teams, SharePoint, and digital calendar/email systems. Experience using document control or project coordination platforms is desirable.
• Proven ability to manage complex calendars, coordinate meetings and events, track documentation, ensuring all requests are followed up on.
• Excellent attention to detail in document preparation, proofreading, and record-keeping, demonstrating pride in producing high-quality work for executive and public audiences.
• Experience supporting financial processes such as invoice tracking, expense claims, and purchase requisitions in line with internal procedures and delegations.
• Current driver’s licence.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people, LGBTIQA+ people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check.

Position Description