Offer summary

Qualifications:

Fluency in German and good command of English., Prior experience in customer service or related fields is advantageous., Excellent communication and interpersonal skills., Willingness to relocate to Greece and adapt to a new culture..

Key responsibilities:

Assist German-speaking clients via chat, email, and phone.

Resolve customer inquiries and issues efficiently.

Guide customers through services to improve their experience.

Document interactions and gather feedback to improve services.

Job description

Kickstart your career with Next Job Abroad as a German Speaking Customer Support Agent in beautiful Greece! This amazing opportunity allows you to combine your language skills and customer service expertise while experiencing the rich culture and stunning landscapes of Greece. As a key member of our support team, you will assist German-speaking clients, ensuring they receive exceptional service and assistance.

In this role, you'll respond to customer inquiries, resolve issues, and provide valuable information about our services. If you possess a positive attitude, strong communication skills, and a dedication to customer satisfaction, we invite you to join our enthusiastic team. Our relocation package will help make your transition to Greece smooth and enjoyable!

Responsibilities

Deliver outstanding customer support to German-speaking clients via chat, email, and phone.
Address and efficiently resolve customer questions and concerns.
Guide customers through our services to enhance their experience.
Collaborate with team members to ensure high service quality standards.
Accurately document customer interactions in the CRM system.
Gather customer feedback to help improve services.
Participate in training sessions to strengthen product knowledge and service skills.

Requirements

Fluency in German and a good command of English; knowledge of additional languages is a plus.
Prior experience in customer service or a similar field is advantageous.
Excellent communication and interpersonal skills focused on providing quality customer care.
Able to multitask and work effectively in a fast-paced environment.
Familiarity with CRM systems and customer support tools is desirable.
Willingness to relocate to Greece and fully engage with a new culture.
A keen interest in the iGaming industry is considered a significant asset.

Benefits

Career growth opportunities in a renowned company.

International & diverse work environment.
Competitive performance bonuses.
Enjoy a lower cost of living in Greece, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
Fully remote (within Greece) working setup.
Yearly salary around €23.000.
Health care benefits and numerous other discounts.
Fully paid training by certified instructors.
State of the art premises, providing a great working environment with relaxing break areas.
Special events as well as community & social responsibility initiatives.
Work for a Great Place to Work-Certified Company.
Relocation package: 4 week of all inclusive hotel stay, flight booked and paid by the company.
This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!