Business Systems Documentation Specialist (GDD)

Work set-up: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Experience with process documentation and SOP creation., Strong communication skills for collaboration with department heads., Proficiency with video-to-SOP conversion tools like Loom., Familiarity with systemology methodology is preferred..

Key responsibilities:

  • Collect process documentation videos from various departments.
  • Create comprehensive SOPs and training materials using systemology methodology.
  • Coordinate with consultants to ensure proper system implementation.
  • Develop systems for knowledge transfer and business scaling.

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BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/
501 - 1000 Employees
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Job description

This is a remote position.

Work Schedule: Monday to Friday 8:00am to 5:00pm Sydney Time with 1 hour unpaid break

Job Type: Full-time



Responsibilities:
  • Contact department heads across construction, estimating, design, and admin/finance to collect process documentation videos
  • Convert loom videos and other recordings into comprehensive SOPs using systemology methodology
  • Create training tracks and onboarding materials for key roles within each department
  • Coordinate with the company’s systemology consultant to ensure proper methodology implementation
  • Develop succession plans and knowledge transfer systems to prevent business disruption when key personnel leave
  • Work systematically through a systems assignment sheet covering approximately 50+ business systems
  • Collaborate with team members to extract critical processes from their expertise
  • Ensure all documented systems are suitable for training new hires efficiently
  • Expand documentation efforts as the business scales and adds more projects
Scopes:
  • Work across all 4 business departments: construction, estimating, design, and admin/finance
  • Document key processes for critical roles that could impact business operations if personnel leave
  • Create comprehensive training systems that enable rapid hiring and onboarding
  • Support business scaling from current operations to 15+ active construction projects
  • Establish foundation for potential expansion to multiple VA roles as business grows
  • Focus on extracting knowledge from key personnel before it becomes a business risk
  • Long-term role with potential for significant impact on business systematization and growth
Requirements
  • Familiarity with systemology methodology strongly preferred
  • Excellent communication skills to work effectively with department heads and senior staff
  • Strong documentation and process creation abilities
  • Experience with video-to-SOP conversion and training material development
  • Understanding of construction/building industry processes helpful but not required
  • Ability to work independently while coordinating with multiple stakeholders
  • Long-term commitment mindset as this role is designed for business continuity
  • Proficiency with tools like Loom, Trello, and process documentation software
  • Systematic approach to managing multiple concurrent projects across departments

Independent Contractor Perks

  • HMO Coverage in eligible locations
  • Permanent work from home
  • Immediate hiring

ZR_25153_JOB

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Communication
  • Collaboration

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