Account Manager - Central Region (US)

Work set-up: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Minimum 4 years of experience in SaaS or Cloud Computing sales., Strong understanding of Google Cloud products and Google Workspace., Excellent communication and relationship-building skills., Experience with CRM software like Salesforce and outreach tools..

Key responsibilities:

  • Manage the full sales cycle from prospecting to closing deals.
  • Identify and develop new sales opportunities through networking and campaigns.
  • Provide after-sales support to ensure customer satisfaction and loyalty.
  • Collaborate with marketing and sales teams to implement targeted efforts.

WALTLabs.io logo
WALTLabs.io Information Technology & Services SME https://waltlabs.io/
51 - 200 Employees
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Job description

The Account Manager is to find business opportunities and manage customer relationships. You’ll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will be experienced in sales and customer service. We expect you to be a reliable professional, able to balance customer orientation and a results-driven approach.

You’ll help generate new business opportunities by identifying leads and converting them into qualified leads and opportunities through targeted marketing campaigns. Your overarching goal is to identify opportunities with prospects and new clients and build them into long-term profitable relationships.

Responsibilities
  • Manage the entire sales cycle from finding a client to securing a deal
  • Unearth new sales opportunities through networking and turn them into long-term partnerships
  • Present products to prospective clients
  • Contribute to growing partnerships
  • Provide professional after-sales support to maximize customer loyalty
  • Remain in regular contact with your clients to understand and meet their needs
  • Respond to complaints and resolve issues to the customer’s satisfaction
  • Able to cultivate your own account list or lead the prospect into a provided list.(cold calling, social networking, and strategic email campaigning)
  • Execute outbound sales campaigns (phone, email, etc.) to target accounts using the company’s current software providers (Salesforce, Seamless.AI, and other resources)
  • Diligently update Salesforce and Outreach to stay current on leads and follow-up activities
  • Work closely with Marketing and Sales Teams to implement targeted sales and marketing efforts and campaigns.
  • Qualify lead and schedules introductory meetings with prospects and Business Development Manager or Sales Engineer.
  • Generate innovative ideas to support customers and boost brand awareness
  • Use client feedback to improve customer experience
  • Report on sales results on a regular basis and suggest improvements
  • Stay up-to-date with product launches and provide support to clients and the sales team

Requirements

  • 4 years of experience in SaaS/Cloud Computing Sales
  • Understanding of the entire suite of Google Cloud products. (Preferred)
  • Experience reaching and exceeding goals
  • Knowledge of market research, sales, and negotiating principles
  • Oustanding knowledge of Google Workspace; knowledge of CRM software (e.g. Salesforce) is a plus
  • Experience with Outreach a plus
  • Excellent communication/presentation skills and ability to build relationships
  • Organizational and time-management skills
  • Team management skills

Benefits

  • Medical, Dental, Vision
  • PTO
  • 401k
  • Professional Development
  • Remote work flexibility

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Sales
  • Negotiation
  • Communication
  • Time Management
  • Team Management
  • Organizational Skills
  • Relationship Building
  • Presentations

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