Remote Administration and Project Management Assistant - #34456

Our client provides cost effective and coordinated injury management solutions for organisations in Queensland and NSW. They provide a broad range of injury prevention and management solutions to reduce injuries and costs.

This is a great opportunity to join a dynamic and growing team that takes pride in their positive impact to their other people’s lives.

Duties and Responsibilities:

Operations & Process Support:

• Attend key meetings, take minutes, and manage follow-ups and actions by other members of leadership team and general consultant team.
• Help with team culture by following up key actions for cultural awards and cultural events
• Help improve key processes including automation of these processes. This would include consultant onboarding, admin onboarding, including ensuring appropriate
• Help monitor and assist the onboarding and training coordination of new people by helping to record what key milestones have been completed on training
• Help improve our overall onboarding including working with existing powerpoint to improve and amplify
• Support process documentation and improvement using AI and other tools.
• Helping with managing our inbound work – which includes recording inbound and managing and helping with holiday leave for other admin consultant. Collaborate with the Australian based admin team and provide overflow support (e.g., referrals management).
• Conduct research and pilot automation tools to improve workflow.

HR & Training Administration

• Coordinate recruitment tasks, follow-ups, and onboarding checklists.
• Help schedule and manage HR reviews and career structure discussions.
• Support upgrades to our Learning Management System (PowerPoint slide improvements, user feedback implementation).

Sales & Marketing Support

• Review sales data – analyse current referral patterns and schedule key stake holder follow up by Australian based leadership team

Assist IT Support Coordination

• Work with our IT provider to ensure issues are actioned and systems are maintained.

Requirements

Key Attributes

• Proactive Problem Solver: You enjoy creating order, identifying gaps, and getting things done quickly and thoroughly.
• Independent Yet Collaborative: You’re comfortable making decisions on your own, but you know when to seek input.
• Process-Oriented Thinker: You bring structure and simplification. You can document, simplify, and improve systems such as onboarding, HR, and IT processes.
• A capacity to learn quickly: Our current Australian admin team is returning to legal studies. She emphasised that it is important to be comfortable with learning new and mastering process.

Skills & Qualities

• Outstanding English Communication – Written and verbal.
• Typing speed of at least 50 – 60 words per minute
• High Intelligence & Learning Agility – Able to work across new systems and learn fast.
• Strong history of getting things done
• Strong Task Management – Knows how to follow through, escalate issues, and coordinate across teams.
• Confidence & Curiosity – Willing to tackle new tools and systems (AI, LMS, IT), even without prior experience.
• Reliable, Resourceful, and Results-Oriented – You see things through and find better ways to do them.

Technical Requirements

• Must have a personal i7 laptop/desktop (Or strong working hardware) with strong processing power, reliable internet, webcam, and headset.
• Must be comfortable using cloud systems and VPN where required.

Advantageous / Nice to Have:

• Experience as an Executive Assistant, Project Coordinator, or Operations
• Administrator. A history of getting things done.
• Familiarity with Microsoft Office, Especially Word and Excel, Microsoft Teams,
• SharePoint, and task/project management tools.
• Exposure to recruitment or HR processes is a strong advantage.

Employment Type: Freelance - Independent Contractor

Schedule: Monday to Friday – 7 AM to 4 PM PH Time

Location: Remote

Industry: Healthcare