Offer summary

Qualifications:

1-3 years of experience in IT, operations, or automation engineering., Practical skills with automation platforms like Make or Zapier., Familiarity with Google Workspace, Notion, and basic scripting languages such as JavaScript or Python., Strong communication skills and attention to detail..

Key responsibilities:

Build and maintain internal automation workflows.

Develop and document automation blueprints for various processes.

Troubleshoot and debug integrations, webhooks, and data sync issues.

Collaborate with different teams to identify automation opportunities.

Job description

About Improvado

Improvado is a fast-growing, AI-powered marketing intelligence platform trusted by global enterprises like ASUS, Docker, and Activision. We simplify complex data for marketing teams, enabling smarter budget decisions, campaign optimization, and ROI growth. Fresh off a $34M Series A funding round, we’re scaling rapidly and seeking passionate problem-solvers to join our mission.

About the Role

We’re looking for a highly motivated IT Automation Specialist / Engineer to help streamline internal IT and business workflows through automation, smart tooling, and no-code/low-code platforms. This role is ideal for someone early to mid-career who thrives in fast-paced startup environments, has hands-on technical skills, and loves solving problems through creative automation.

You’ll be joining a small but mighty InfoSec & IT team, supporting internal operations across departments like HR, Finance, Legal, and Engineering.

Key Responsibilities

Build and maintain internal automation workflows using tools like Make, Notion, etc.

Develop and document automation blueprints to streamline onboarding, offboarding, device management, access provisioning, etc.

Troubleshoot and debug integrations, webhooks, and data sync issues

Collaborate with IT, HR, Ops, and Engineering teams to identify bottlenecks and automation opportunities

Support internal users and help troubleshoot Level 1–2 automation-related issues

Maintain documentation and SOPs for all automation processes

Contribute to our internal knowledge base and process improvement efforts

Requirements

1–3 years of hands-on experience in IT, operations, or automation engineering

Practical experience with Make (Integromat), Zapier, or similar platforms

Familiarity with Google Workspace administration, Notion, and basic scripting (e.g., JavaScript, Python, or regex)

Clear communicator, able to document and explain workflows

Strong attention to detail, organized, and comfortable juggling multiple tasks

Nice to Have

Experience automating business processes in SaaS startups

Background in InfoSec, Compliance, or IT Operations

Comfort working with APIs, webhooks, and JSON data structures

Familiarity with JIRA and HRIS platforms (e.g., BambooHR, Gusto)

Curiosity about agentic AI systems (e.g. AI agents, LLM-driven workflows, copilots) — direct experience not required, but interest and potential are highly valued

What You’ll Get

Fully remote work with a strong async culture

Opportunity to build scalable internal systems at a fast-growing tech company

Career growth across IT, InfoSec, and Automation domains

Access to learning & development tools

Friendly, transparent, and supportive team culture

Ownership, autonomy, and a chance to make a real impact

Generous Time Off: 27 days PTO + US holidays

Required profile