Offer summary

Qualifications:

Proven experience as a Virtual Assistant or in administrative roles., Strong skills in social media management and basic graphic design., Proficiency in Canva, Google Workspace, and social media platforms., Excellent communication, time management, and multitasking abilities..

Key responsibilities:

Manage social media accounts by creating and scheduling posts.

Handle administrative tasks such as email management and data entry.

Schedule and coordinate appointments and meetings.

Support team with ad-hoc administrative projects.

Job description

About Us:

At SnappyCX, we’re more than just a BPO company — we’re a catalyst for growth and excellence in customer-centric solutions. With a commitment to delivering exceptional experiences, we empower businesses worldwide by connecting top-tier talent from Africa, the Philippines, and South America with companies across the US, Europe, Canada, and the UK. Whether it’s for short-term projects or long-term partnerships, we provide transformative support that drives results. As part of the SnappyCX team, you’ll join a dynamic and innovative environment that champions reliability, excellence, and continuous growth. Together, we’re redefining the benchmarks of the BPO industry and helping businesses reach new heights.

About the Role:
We are looking for a highly organized and creative Multiskilled Virtual Assistant to join our growing team! This role requires someone who is versatile and confident in handling a variety of tasks — from managing social media accounts and designing eye-catching graphics, to handling general administrative duties and booking appointments. If you are a proactive self-starter with a keen eye for detail and a passion for multitasking, we’d love to meet you.

Key Responsibilities:

Social Media Management
- Create, schedule, and manage engaging posts across various platforms (Instagram, Facebook, LinkedIn, etc.)
- Monitor engagement, respond to comments/messages, and grow our social media presence
- Assist in creating basic content calendars and analytics reports
Administrative Support
- Handle daily administrative tasks such as email management, document organization, data entry, and basic reporting
- Maintain and update digital files and records
- Support team members with ad-hoc admin projects as needed
Appointment Setting & Coordination
- Schedule and confirm appointments, meetings, and calls
- Send reminders and follow-ups to ensure attendance
- Maintain an organized calendar and manage scheduling conflicts

Requirements:

Proven experience as a Virtual Assistant or in a relevant administrative role
Strong skills in social media management and basic graphic design
Proficiency in tools such as Canva, Google Workspace, and social media platforms
Excellent communication and time management skills
Detail-oriented, reliable, and proactive
Ability to multitask and prioritize effectively
Comfortable working independently and meeting deadline

What You’ll Bring:
- A working laptop or computer with the following specifications:
  - RAM: Minimum 8GB
  - Laptop: 8th generation (8000 series) Core i5 or higher
  - Desktop: Ryzen 5 3000 series or higher, or Core i3 10th generation or higher
  - Mac: Core i5 2017 or higher, Core i7 2016 or higher
- Internet: A reliable connection with speeds of 20mbps or higher
- Location: Remote
- Language Proficiency: Excellent command of English, both spoken and written
- Availability: Willingness to work full-time within the client time zone.
Experience: Previous experience working remotely is highly desirable