Offer summary

Qualifications:

Previous experience in collections, sales, account management, or customer service., Strong interpersonal and communication skills for interacting with attorneys and clients., Self-motivated with a desire to build relationships and meet targets., Proficient in Windows and Microsoft Office applications..

Key responsibilities:

Building and maintaining relationships with attorney clients to achieve case status.

Calling attorneys and paralegals to obtain case updates.

Handling incoming calls related to attorney lines and payoff inquiries.

Assisting with portfolio analysis, compliance, and processing payments.

Job description

Oasis Financial is looking for a Servicing Coordinator to add to our dynamic team. This role is responsible for developing and fostering relationships with our attorney customers while monitoring and managing our statusing portfolio. The successful candidate will be highly motivated to meet and exceed monthly targets. Each Servicing Status Specialist will also be crossed trained for our other servicing roles to help meet business demands as needed. Compensation includes a base salary and monthly incentives aligned with results.

ESSENTIAL JOB FUNCTIONS: (percentages are approximate and are subject to change):

Works alongside our business development teams building rapport, developing and fostering relationships with our attorney clients to achieve case status on open cases.
Calls attorney and paralegals to obtain updates on cases in litigation -- 75% of the position.
Calculates amounts due and provides payment amounts to the attorneys -- 5% of the position.
Handles incoming attorney-line and payoff queue calls -- 10% of the position.
Executes other duties including drafting correspondence, working with other departments, special portfolio analysis projects, regulatory compliance, etc. as needed -- 5% of the position.
Processes incoming payments -- 5% of the position.

QUALIFICATIONS:

Previous collections, sales, account management, or customer service experience required.
Bachelor’s Degree a plus, but not required.
Paralegal or legal background is a plus, but not required.
Self-motivated and desire to build great relationships and exceed monthly goals.
Strong interpersonal skills; ability to handle interactions with attorneys and sales people.
Sound decision-making ability and proactive problem-solving.
Excellent verbal and written communication skills.
Ability to manage professional and executive relationships.
Dependable, professional and good work ethic.
Ability to work in a fast-paced environment with specific set business goals and monthly quotas.
Proficient in Windows system and Microsoft Office.

BENEFITS:

Oasis offers competitive compensation (salary and monthly incentive eligibility), and benefits that include health, dental and vision plans, 401(k), flexible spending account and paid time off.

ABOUT US:

When life gets hard, we make it easier! Libra Solutions simplifies and eases the burden of legal processes for plaintiffs, heirs, and the attorneys and healthcare providers who serve them. Combining technical innovation and financial strength, we help speed cumbersome workflows and ease financial barriers for our customers. And our companies are leaders in their respective industries.

MoveDocs is a technology-enabled services company designed as an end-to-end solution for personal injury law firms and healthcare providers. We are focused on helping uninsured and under-insured patients gain access to healthcare they need that would otherwise be unable to access or afford. We are proud of our mission and are passionate about applying technology to the challenge of making healthcare more accessible.
Oasis Financial is the most recognized national brand and industry leader in consumer legal funding. Oasis helps plaintiffs regain control by helping to cover essential living expenses while they await legal settlements. Oasis Financial is also a founding partner of ARC, the Alliance for Responsible Consumer Lending, and APA, Americans for Patient Access.
Probate Advance is the industry’s leading inheritance funding provider, providing heirs with the money they need until the lengthy inheritance process is completed.

Together under Libra Solutions, we have relationships with over 40,000 attorneys and over 7,000 healthcare providers nationwide, which gives us an amazing platform to service our customers. The combination of our footprints, relationships, technology, and funding power solidifies our combined companies as the premier leaders in medical lien, medical legal, Pre-Settlement funding, and inheritance industries. #LI-JW1

Required profile