Product Specialist

Location : Work from anywhere

Here's how you will contribute to the success of the company

We are seeking a dynamic and detail-oriented Product Specialist to join our product team. As a Product Specialist, your pivotal role involves supporting the Product team and product managers to ensure the successful execution of the product strategy, including contributing to marketing initiatives that align with our ambitious sales objectives. The ideal candidate will have a passion for understanding customer needs, a strategic mindset for product management, and the ability to collaborate effectively across cross-functional teams.

Here's what your day-to-day will look like in this role

• Collaborate closely with the Product team and product managers to assist in the planning, development, and execution of product strategies
• Assist and gradually take ownership of recurring product processes to enhance overall operational efficiency within the team
• Contribute to the creation of sales tools and marketing documents for the partner and reseller audience
• Maintain and prepare product pricing within our platform and internal pricelists
• Collect and analyze market data to orient marketing strategies and partner offers
• Analyze sales results periodically and during promotional activities
• Act as a liaison between different departments to facilitate a smooth flow of information and coordinate efforts towards successful day-to-day operations
• Work with the development, operations, sales, marketing and technical support teams to guaranty the product’s success on the market

Here's what you need to have and master to get the job

• Bachelor’s degree in IT, Business Administration or related field
• 1-3 years of experience in product management or similar
• Excellent English skills, both spoken and written, are essential, French an asset
• Excellent knowledge of the Microsoft Office suite and Power BI (or other BI tools) is considered an asset
• You have a thirst for learning and a definite interest in the field of technology
• Love of technology, especially modern internet technologies
• Knowledge of relevant domains like Managed Service Providers, Cybersecurity, and/or Continuity.

Benefits of working at Sherweb

Sherweb is, above all, an environment where the needs of our customers are at the heart of our actions. We are committed to living our values of passion, teamwork and integrity every day.

A fast-paced work environment that adapts to you

• A friendly and diverse work culture with inclusion and equality at the heart of our actions
• State-of-the art technology and tools
• A results-oriented culture where talent, action, and thinking outside the box are given due recognition
• Annual salary review based on performance
• Generous and caring colleagues of various professional and cultural backgrounds

 A flexible total compensation offer

• A base salary ranging between $53 600 to $76 600
• Vacation time that considers your previous experience
• Advanced paid hours to recharge your batteries (holidays and mobile days)
• Flexible benefits plan that adapts to your needs
• Flexible savings fund options
• A monthly home internet allowance

 Considerable growth opportunities

• A career path with opportunities to learn and grow
• Proximity to your direct manager and open, honest communication to support your development
• Multiple initial and on-the-job training opportunities and tools to track your progress and help you scale up in your career

Last but not least: “Sherweblife” - a rich calendar of activities that allow us to gather virtually and face-to-face throughout the year

At Sherweb, we believe in pay transparency and fairness. The salary range provided is intended to give an indication of what you might expect for this role. However, we recognize that each candidate brings a unique set of skills and experiences. As such, the final compensation package will be tailored to reflect the specific qualifications and expertise of the chosen candidate, ensuring that we remain competitive and equitable in our offerings.

 Reasons for the requirement of English: Sherweb has international customers and fluency in English is the only way to ensure proper service delivery to them. The main tasks related to this position require written and oral communication with an English-speaking clientele at all times.

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