Microsoft Intune Administrator (Endpoint Management & Security)

Remote Employee BPO has an outstanding opportunity for you!

Role: Microsoft Intune Administrator (Endpoint Management & Security)
Compensation: Competitive Basic Salary
Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, Night Differential (If applicable).
Work Schedule: 5-day work week, 8:00pm - 5:00am Philippine time 
(Includes 24/7 Emergency On-Call Support for Critical Issues)
Work Setup: WFH

Position Summary:

Were looking for a skilled and proactive Microsoft Intune Administrator to join our IT team. In this role, you'll take the lead in managing and optimizing a large-scale Microsoft Intune environment. Youll be instrumental in securing endpoints, enforcing compliance policies, improving the end-user experience, and driving operational efficiency across a dynamic enterprise setup. Responsibilities include hands-on configuration of policies, application deployment, compliance tracking, reporting, and close coordination with both internal teams and external partners.

Exciting Perk:
Upon successful hire, you'll travel to the U.S. for onboarding with all travel, accommodation, and per diem fully covered!


Job Duties and Responsibilities

Initial Assessment & Optimization

• Conduct comprehensive audits of existing Intune configurations.
• Review policies, groups, and management structures for improvement.
• Identify and document inefficiencies or security gaps.
• Participate in onsite imaging reviews to validate current processes.

Ongoing Intune Maintenance

• Monitor Intune service health and apply Microsoft updates.
• Troubleshoot device enrollment and compliance issues.
• Manage application deployments, policies, and device configurations.
• Conduct regular environment health checks and patch validations.

Environment Optimization

• Consolidate and refine policy and group structures.
• Improve reporting and monitoring dashboards.
• Automate routine device and application management tasks.
• Enhance integration with Microsoft 365 and related services.

Security & Compliance

• Implement and maintain conditional access and endpoint security policies.
• Align security baselines with best practices, including Zero Trust models.
• Strengthen data protection and compliance reporting.
• Perform regular assessments of security posture and controls.

Technical Support

• Deliver level 2/3 support for Intune-related issues.
• Provide guidance on new platform features and onboarding processes.
• Conduct service reviews and optimization planning.
• Create and maintain technical documentation and troubleshooting runbooks.

Change & Asset Management

• Follow change management workflows, including rollback planning.
• Maintain detailed logs and audit trails of changes.
• Support full device lifecycle: testing, deployment, imaging, deprovisioning.
• Integrate with internal asset inventory and status reporting systems.

Training & Communication

• Lead training sessions and workshops for IT support teams.
• Develop user communication templates and best practice guides.
• Collaborate with IT, compliance, and application teams to support transformation initiatives.

Qualifications:


Required:

• 3-5 years of hands-on experience with Microsoft Intune in enterprise environments.
• Strong expertise in endpoint configuration, policy enforcement, and device compliance.
• Knowledge of Microsoft 365 integration, conditional access, and endpoint security.
• Understanding of modern security frameworks (e.g., Zero Trust, NIST standards).
• Excellent documentation, troubleshooting, and communication skills.
• Ability to work independently and cross-functionally in a collaborative team environment.

Preferred:

• Microsoft certifications related to Intune, Endpoint Manager, or M365 Security & Compliance.
• Experience supporting regulated or multi-site organizations.
• Familiarity with automation and scripting (PowerShell, Graph API).
• Background in asset management system integration.