Offer summary

Qualifications:

Excellent communication skills, both written and verbal., Proficiency in MS Office and Outlook., Ability to multitask and work under pressure in a fast-paced environment., Experience or background in healthcare staffing is a plus..

Key responsibilities:

Coordinate shift coverage by communicating with healthcare staff and facilities.

Manage callouts, replacements, and urgent staffing needs.

Troubleshoot staffing issues quickly and effectively.

Build and maintain strong relationships with staff and facility contacts.

Job description

Our client is a leading healthcare staffing firm that partners with hospitals and facilities across the U.S. They specialize in providing dedicated healthcare professionals - including Licensed Practical Nurses (LPNs), Nursing Assistants, and more to meet dynamic staffing needs.

ISTA Personnel Solutions is looking for a Nurse Scheduling Coordinator to join this fast-paced team! This role requires someone who thrives in a high-energy environment, loves problem-solving, and excels at communication.

You’ll be the vital link between facilities and field staff — managing shift coverage, communicating changes in real-time, resolving issues, and building strong relationships with both sides.

Expect plenty of texting, phone calls, and real-time coordination. If you’re a natural multitasker who enjoys keeping things running smoothly, this role is for you!

PLEASE NOTE

Working Hours: This role requires you to work US-based hours (EST) (15h00pm - midnight SAST) Mon - Fri. (Subject to change depending on daylight savings).

Internet (fibre): Candidates must possess a fixed fibre line with a minimum speed of 25 Mbps for both upload and download, capable of supporting a wired Ethernet connection.
Power backup: Candidates must have a power backup solution to manage loadshedding or power outages.

Key Responsibilities

Communicate with healthcare staff and facilities to fill open shifts.
Manage callouts, replacements, and any urgent staffing needs.
Troubleshoot issues quickly and effectively.
Build strong, professional relationships with staff and facility contacts.
Maintain accurate shift records and follow up as needed.

Requirements

Strong soft skills — excellent written & verbal communication.
Ability to multitask, stay calm under pressure, and work in a fast-paced environment.
Confident decision-maker with solid logic and reasoning.
Proactive, organized, and a natural problem-solver.
Computer literate (MS Office and Outlook).

Added Bonus: