Offer summary

Qualifications:

At least 1 year of experience in development or L3 support., Strong skills in Ruby on Rails programming., Good knowledge of SQL and web architecture., Willingness to learn and share knowledge with the team..

Key responsibilities:

Investigate and fix product issues to prevent future problems.

Automate manual and routine customer requests and operations.

Grow knowledge of supported products and new technologies.

Support and improve backend systems for seamless platform operation.

Job description

Overview & Purpose

SOFTSWISS is hiring a Ruby on Rails Developer to join our Casino Platform team. We’re looking for a skilled, curious, and reliable professional ready to grow their backend expertise while helping us maintain and evolve one of the leading platforms in the iGaming industry.

About Product

SOFTSWISS Casino Platform
Full-service modular software platform to manage online casino operations

Learn More

Purpose of the Role

You’ll support and improve backend systems to deliver a seamless experience for operators and players across the platform. Your work will reduce manual load, eliminate recurring issues, and enhance the reliability of operations. You’ll help build internal tools and automation to streamline technical workflows and improve platform stability.

Key Responsibilities

Together with the professional team, investigate and fix product issues, focusing on preventing them in the future
Automate manual and repetitive customer requests and routine operations.
Continuously growing your depth of knowledge on the products you support, as well as expanding to new technologies and domains as you learn.

Our stack

Backend: Ruby on Rails, PostgreSQL, Kafka, RabbitMQ, Sidekiq, Redis, WebSockets
Technologies and Tools: Docker, K8S, MinIO, Vault, Swagger, Dry-rb, Jenkins, GitLab CI/CD
Monitoring: Datadog, Zabbix, Sentry, Kibana

Required Experience

1+ years of experience in development or L3 support.
Strong Ruby/RoR programming skills.
Good knowledge of SQL.
Exceptional abilities in investigating, debugging, analysis, and problem-solving.
Understanding of modern web architecture and networking concepts.
Familiarity with Linux, Bash, and Git.
Willingness to continuously self-develop and share knowledge with the team.
Intermediate or higher English and Russian (B1+).

Nice to Have

Experience with logging systems like ELK, monitoring systems like Sentry and Datadog, and the ability to read log files or error traces.
Experience with event streaming systems and message brokers.
Proficiency in automating routine tasks through scripting and/or other tools such as Jenkins.
Experience with Root Cause Analysis processes.

Learn more about our hiring process here – what to expect, how to prepare, and what makes SOFTSWISS different.

About us:

SOFTSWISS is an international company, an iGaming software expert. We don't only follow iGaming market trends, we create them! SOFTSWISS is a recognised industry leader in iGaming software solutions development, covering almost all aspects of the iGaming industry. The company has an international team and an official presence in several countries. Projects powered by SOFTSWISS receive numerous awards and accolades from industry media.

Our Mission:

Changing the iGaming industry through technological innovation.

Our Benefits:

Full-time remote work opportunities and flexible working hours
Private insurance
Additional 1 Day Off per calendar year
Sports program compensation
Comprehensive Mental Health Programme
Free online English lessons with a native speaker
Generous referral program
Training, internal workshops, and participation in international professional conferences and corporate events.

If you would like to find out more about us, please visit our website https://www.softswiss.com.

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