Kitchen Equipment Field Service Technician

As a CFESA Master Technician with Smart Care, you’ll be more than a service tech — you’ll be a trusted advisor and expert in the field, delivering proactive solutions to prevent equipment failure before it happens. Your work directly supports the operations of restaurants, hospitals, hotels, and other commercial kitchens nationwide. This is your opportunity to be part of a team that values skill, professionalism, and customer partnership at the highest level.
What You’ll Do
As a certified Master Technician, you will:

• Diagnose and repair complex commercial kitchen equipment including hot-side cooking, refrigeration, ware-washing, and beverage systems.

• Provide expert-level troubleshooting and repair using schematics, diagrams, and manufacturer resources.

• Serve as a technical resource and mentor to other field technicians, sharing expertise and best practices.

• Partner with customers to identify long-term equipment solutions and recommend preventive services.

• Maintain accurate work orders, inventory records, and service documentation.

• Ensure a safe, professional, and efficient service environment on every job site.

• Act as a field liaison with manufacturers and Smart Care's Technical Assistance Group for high-level diagnostics and support.

What’s In It for You

• CFESA Master Certification Recognition — Leverage your certification in a company that values and rewards technical excellence.

• Advanced Technical Support — Access to our national training kitchen, on-demand tech assistance, and opportunities to train others.

• Top-tier Benefits — Including 401(k) with match, pension, medical/dental/vision, PTO, and more.

• Company Vehicle + Tools — Fully stocked van, fuel card, phone, and tablet provided for business use.

• Autonomy & Flexibility — Plan your day, manage your schedule, and work independently while backed by a responsive support team.

• Growth Potential — Advance your career through leadership, training roles, or specialized certifications.

✅ What You Bring

• CFESA Master Technician Certification (required)

• High School Diploma or equivalent

• 2+ years of experience in commercial foodservice equipment repair, HVAC, refrigeration, or a related trade

• Strong diagnostic and troubleshooting ability; ability to read wiring diagrams and schematics

• Valid driver’s license with a clean driving record

• Willingness to participate in after-hours on-call rotation and occasional travel

Physical Requirements

• Ability to lift and carry up to 70 lbs and work in a physically demanding, fast-paced environment

• Comfortable working with pressurized systems, electrical components, and at various heights or conditions

About the Company
Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status.  All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.