Offer summary

Qualifications:

Native or near-native Czech language skills (C1-C2)., Very good command of English (B2)., Good MS Office skills., EU passport holder or legal right to work in Greece..

Key responsibilities:

Manage incoming customer calls and identify their needs.

Build trust through open and interactive communication.

Provide accurate and complete information using company tools.

Keep records of customer interactions and process accounts.

Job description

Looking for a role where your love for Czech language and helping other plays a major factor? 🤔Became now a Czech Customer Agent! Work in Greece remotely or on-site, enjoy flexible hours and thrive in a fast-paced environment. Help the team achieve its goals and be a part of a company that's redefining customer service! #Apply2day 😉 and let us guide you through it.

Your Role: 💪🏻

➡️Managing of incoming calls 📞

➡️Identify 🤔 and access customers’ needs to achieve satisfaction

➡️Build relations of trust 🫱🏻‍🫲🏻through open and interactive communication

➡️Provide accurate, valid, and complete information by using the methods/tools 💻

➡️Keep records 🧾of customer interaction, process customer accounts and file documents

➡️Follow communication procedures, guidelines, and policies

Who we are looking for: 👀

➡️EU holder.

➡️Native or near to native Czech language (C1- C2).

➡️Very good command of English language (B2).

➡️Good MS Office skills.

➡️Strong phone contact handling skills and active listening.

➡️Excellent communication and presentation skills.

➡️Customer orientation and ability to adapt/respond to different types of charact

➡️Ability to multi-task, prioritize, and manage time effectively.

What's for you?😎

Competitive Remuneration package.
14 salaries per year.
Extra bonus depending on the performance appraisal.
Health care benefits and numerous other discounts.
Relocation Cost (for candidates outside Greece).

Why relocate?

Living in Greece? It’s a total vibe. 🌊🏛️ Picture this: affordable living, chill work-life balance, and an amazing office view! 🌞 Life here moves at its own pace 😎, with bussin food and strong community feels that make every day feel like a mini vacation. 🥗❤️ Plus, if you’re into culture, you're in for an epic mix of ancient history and modern living. Ready to make the move? Don’t wait, hit that #applynow and start living your best life!

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