Offer summary

Qualifications:

Strong organizational and multitasking skills., Excellent communication and telephone manners., Proficiency in email communication., Previous experience in administrative or customer service roles..

Key responsibilities:

Perform daily data entry and maintain records.

Liaise with clients via phone and email, providing customer service.

Assist the team with organizational tasks and project management.

Support the administrative team with workload management.

MENA Alliances is a woman-owned business dedicated to connecting global companies with highly-skilled, vetted talent from the MENA (the Middle East and North Africa) region. We source top-notch candidates for you by tapping into our rich network of the MENA region’s best tech pros. Our vetted professionals are experienced and ready to go, and training is rarely required. Ex: Software engineers, programmers, designers, translators, and more at the click of a button. Spending your childhood and youth in a refugee camp and conflict zone could lead you to believe that there is no opportunity available to you in the world. No opportunity means no hope. We wanted to change that for ambitious, talented people who have the skills but are under-employed. Scale your business by building remote teams from MENA’s ambitious top professionals. MENA Alliances Mission: Our mission is to help women and young professionals in the MENA region access the self-determination that comes with in-demand skills and career opportunities. Everyone deserves to reach their full potential, find their passion, and achieve success - no matter where in the world they live. We believe in a world where location is no longer a barrier for diligent, talented people to reach for the success they envision for their future. Our clients range from large enterprises with mega data projects to startups wanting to hire experienced developers. Our core services include: Qualified Professionals On-Demand Translation & Localization Data Labelling & Annotation Our Impact on Numbers: More than 700 jobs offered have been implemented by more than 700 professionals (primarily women and youth). More than 3000 youth and graduates have been trained on skills and tools that enable them to work online and compete in the global market. Her company has reached Global markets such as the US, UK, Swaziland, Germany, Netherlands, and the Gulf region.

Job description

This is a remote position.

A dynamic digital agency is seeking a proactive and customer-focused Admin Assistant to support their team with daily administrative tasks and junior project management responsibilities. This role requires excellent communication skills, attention to detail, and the ability to handle multiple tasks efficiently.

Key Responsibilities:

Perform daily data entry and maintain accurate records.

Liaise with clients via telephone and email, providing exceptional customer service.

Keep track of tasks and assist the team in staying organized and on schedule.

Support the current Admin team with their workload.

Assist in junior project management tasks as needed.