Training Specialist

Work set-up: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
India

Offer summary

Qualifications:

2–4 years of experience in training or related roles., Strong understanding of SaaS platforms and quick learning ability., Excellent communication and presentation skills., Experience in creating training materials and tutorials..

Key responsibilities:

  • Develop and update training materials, documentation, and videos.
  • Conduct onboarding and refresher training sessions for staff and clients.
  • Collaborate with product and support teams to stay informed about platform updates.
  • Gather feedback to improve training content continuously.

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Idea Elan
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Job description

Position Type: Full-Time
Work Type: Remote Role     
 
Company Description

We are a product based company that provides comprehensive software solutions for research facilities in Universities and Institutions worldwide.
Please visit www.IdeaElan.com for more information.
 
Job Description
 
We are looking for a Training Specialist with 2–4 years of experience who can quickly understand and learn our SaaS platform. The ideal candidate will have a passion for educating others, creating engaging training materials, and delivering impactful training sessions to internal teams and external users.
 
Key responsibilities
  • Understand and learn our SaaS product and features in detail.
  • Develop training materials, documentation, and video tutorials.
  • Conduct onboarding and refresher training for internal staff and clients.
  • Collaborate with product and support teams to stay updated on platform changes.
  • Collect feedback and update training content regularly.
Required Experience
  • Quick learning ability, especially in SaaS platforms.
  • Strong presentation and communication skills.
  • Experience in creating training materials and user guides.
  • Ability to manage multiple training sessions and timelines.
  • Basic understanding of customer success and support functions
Working Hours
This is a full-time remote position that requires availability during 2:00 PM IST – 11:00 PM IST.

 

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Developing Training MaterialsPresentation TrainingCustomer Success ManagementContext Sensitive Help

Other Skills

  • Verbal Communication Skills
  • Quick Learning
  • Time Management
Are you interested?

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