Offer summary

Qualifications:

Bachelor's degree preferred., At least 2 years of experience supporting Homecare Homebase (HCHB) in a healthcare setting., Experience with related platforms like Forcura or Medline is advantageous., Strong troubleshooting skills and experience with system implementation and training..

Key responsibilities:

Support and optimize the Homecare Homebase system for clinical operations.

Manage system updates, troubleshoot issues, and ensure user training.

Serve as a liaison between clinical staff and IT to improve workflows.

Assist with system configuration, report creation, and process improvements.

Job description

Job Details

Job Location: Corporate - Farmington Hills, MI

Salary Range: Undisclosed

Description

Are you passionate about technology and making a real impact in patient care? The Care Team is seeking an Integration Application Specialist to join our growing team. In this dynamic role, you'll serve as a key liaison between clinical operations and IT, helping implement and optimize our Home Health & Hospice software system, Homecare Homebase.

You'll work cross-functionally to support application integrations, manage system updates, troubleshoot issues, and ensure end users are trained and equipped to succeed. This position plays a critical role in driving efficiency, improving data quality, and enhancing our overall delivery of care through smart technology use.

If you’re a problem-solver with strong communication skills and a background in healthcare IT or clinical applications, we’d love to meet you!

Qualifications

Bachelor’s degree preferred.
Minimum of 2 years of experience supporting Homecare Homebase (HCHB) within a Home Health or Hospice setting.
Experience with related platforms such as Forcura or Medline is a plus.
Demonstrated ability to troubleshoot complex HCHB issues and implement process improvements through documentation and workflow optimization.
Proven experience implementing HCHB solutions—including configuration, training, rollout, and ongoing support.
Strong understanding of clinical operations, field workflows, and back-office functions (e.g., billing and claims).
Familiarity with Medicare, HMO, and commercial insurance billing and A/R practices is a plus.
Experience with HCHB ad-hoc/custom report creation, Point-of-Care tools, and system upgrades is a strong advantage.
Exceptional attention to detail and problem-solving skills.
Strong interpersonal and communication skills, with the ability to train and support users at various levels.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Must pass a criminal background check and MVR check.
Valid driver’s license and completed health statement required.