Email Marketing Manager

Work set-up: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 
United States

Offer summary

Qualifications:

3–5+ years of hands-on email marketing experience., Proficiency with Klaviyo, Salesforce, and CRM/email integrations., Strong skills in automation, segmentation, and data analysis., Excellent project management and communication skills..

Key responsibilities:

  • Own end-to-end email campaign planning, deployment, and reporting.
  • Develop and optimize lifecycle marketing strategies to support business goals.
  • Collaborate with cross-functional teams including product, content, and design.
  • Manage automation workflows, personalized content, and customer journeys.

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PLAUD.AI https://plaud.ai/
51 - 200 Employees
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Job description

Location: San Francisco, United States (Hybrid 3days a-week)

We're looking for a data-driven and strategic Email Marketing Operations Manager to own and scale our email marketing programs in the U.S. market. We'd love to hear from you if you're passionate about lifecycle marketing, automation, and driving growth through email.

What You'll Do:
  • Own end-to-end email operations: campaign planning, audience segmentation, A/B testing, deployment, and reporting

  • Build and optimize lifecycle marketing strategies that support key business goals.

  • Collaborate cross-functionally with product, content, growth, and design teams.

  • Manage automation workflows, dynamic content, and personalized customer journeys.

  • Monitor and improve KPIs (OR, CTR, CVR, revenue) through data insights.

  • Ensure full compliance with CAN-SPAM, CCPA, and other U.S. data regulations.

  • Support and enable regional partners across target markets.

What We're Looking For:
  • 3–5+ years of hands-on email marketing experience

  • Strong experience with Klaviyo, Salesforce, etc.

  • Skilled in automation, segmentation, and CRM/email integrations

  • An analytical mindset with a love for data and performance metrics

  • Excellent project management and communication skills

  • Fluent English is required; Chinese is a plus

Bonus Points:
  • Background in e-commerce, DTC, or SaaS

  • Spanish language skills preferred.

  • HTML/CSS knowledge for email templates

  • Familiarity with SMS, CDP, push notifications, or omnichannel tools

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Collaboration
  • Communication

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