Offer summary

Qualifications:

At least 2 years of experience in medical billing, insurance claims, or healthcare administration., Familiarity with multiple payer portals such as UHC, BCBS, and others., Strong knowledge of payment posting, claim appeals, and insurance guidelines., Excellent communication skills in English, both written and verbal..

Key responsibilities:

Manage high-volume insurance claims follow-ups and submit claims using various platforms.

Verify patient insurance coverage and obtain pre-authorizations.

Post insurance payments and investigate denied claims for appeals.

Respond to patient inquiries and maintain electronic medical records.

Job description

This is a remote position.

Virtual Rockstar is hiring a full-time, Medical Biller to support the billing operations of a growing pediatric therapy billing team located in Arizona. If you're experienced with insurance claims, detail-obsessed, and ready to make a meaningful impact on patient care behind the scenes, we want to meet you!

About our client:

This pediatric therapy billing team combines a casual, friendly atmosphere with a laser-sharp focus on accuracy and service excellence. They strive to give every patient a seamless, positive experience — from the first appointment to the final insurance payment. With rapid client growth, they’re ready to welcome a highly dependable Medical Biller who can hit the ground running and grow with their team.

What You'll Do

Medical Billing & Claims Follow-Up

Manage high-volume insurance claims follow-ups (goal: 1,000/week post-training)
Submit and track claims using platforms like UHC, Availity, BCBS, Waystar, and more
Post insurance payments and adjustments accurately
Investigate and appeal denied claims
Resolve billing discrepancies quickly and professionally

Insurance Support

Verify patient insurance coverage
Obtain pre-authorizations for procedures
Update patient records with accurate insurance data
Communicate with insurance companies to confirm benefits and coverage

Administrative Support

Respond to patient inquiries via email and phone
Maintain and update electronic medical records
Support day-to-day admin tasks like documentation and task creation

Requirements

2+ years experience in medical billing, insurance claims, or healthcare admin
Familiarity with multiple payer portals (UHC, BCBS, etc.)
Strong working knowledge of payment posting, claim appeals, and insurance guidelines
Excellent written and verbal English communication skills
Highly organized, self-motivated, and detail-oriented
Comfortable working remotely with Google Chat, Meet, Gmail, and Voice

Benefits

Competitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families in the Philippines.