Bachelor's degree in Business, Marketing, or related field., At least 3 years of sales experience in CPG, spirits, wine, beer, or cannabis., Strong communication and interpersonal skills., Highly organized with excellent customer service abilities..
Key responsibilities:
Grow and develop the product portfolio within assigned accounts.
Build and maintain partnerships with key dispensary clients.
Travel to dispensaries to present products and assess customer needs.
Meet sales targets and collaborate with team members to achieve regional goals.
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Kiva was founded in 2010 with a clear mission - change how the world views and uses cannabis for the better. Frustrated by the inconsistent, low-quality edibles available at the time, a young couple began making chocolate bars out of their Bay Area home kitchen. Today, their award-winning chocolates, mints, and gummies are the most trusted, recommended, and sought after on the market. For this, Kiva has become the most recognized edible brand in cannabis with a loyal customer base throughout hundreds of dispensaries across seven states.
At Kiva Sales & Service (KSS), we’re proud to be at the forefront of California's cannabis distribution industry. As the exclusive distributor for Kiva Confections and a carefully curated portfolio of premium cannabis brands, we ensure that dispensaries across the state have seamless access to the products their customers love. Founded on the principles of quality, reliability, and innovation, we provide unparalleled service through next-day deliveries, expert account management, merchandising support, and a robust logistics network. Every day, our team strives to elevate industry standards while empowering dispensaries to thrive in an ever-evolving market. Joining KSS means becoming part of a company that’s passionate about delivering excellence and driving sustainable growth in the cannabis space.
Job Summary
As a KSS Key Account Manager - Bay Area, you will be asked to increase assortment, develop and close new qualified customers primarily in the San Francisco Bay Area region. The qualified salesperson must be extremely knowledgeable about the product lines, represent honesty, integrity and professionalism, while providing exceptional customer service.
MUST reside in Bay area!!!
This job is for you if...
You have a proven history of increasing revenue and assortment in high-volume, key account customers
You’re interested in a meaningful job at a growing Cannabis company in Oakland where you’ll work on a variety of “deals” at once and be appreciated daily for doing your job well.
You want to sell a real product that contributes to a better world
You like to focus on selling, not supporting customers once they are live.
You have integrity and enjoy running an honest sales process.
You’ve been told (more than once) that you’re scrappy, a progressive, a roll-up-the-sleeves, get stuff done type of person that is organized, honest and thoughtful.
Your friends describe you as trustworthy, loyal and dependable.
You’ve been called an overachiever.
You don’t leave things to chance and rely on your ability to “wing it.” Rather you’re calculated, prepared and take measured risks.
You don’t want to play politics and office games to get ahead.
You have VERY strong conversational communication skills.
You have a way with people.
You like to play on a winning team.)
As a KSS Key Account Manager - San Francisco, you'll...
Grow KSS portfolio assortment and revenue within the region’s largest customer partners
Build and execute comprehensive partnerships and programming with assigned accounts
Travel to dispensaries to present product portfolio to managers and buyers
Assess customer needs, answer questions, and assist with ordering process
Generate and develop pipeline, follow up as necessary
Work closely with brand partners to make new placements and expand brand presence inside assigned accounts
Meet individual goals and collaborate with other territory managers and regional sales manager to successfully meet team goals
Design and execute quarterly business reviews with account base
Manage revenue and distribution targets and reporting for respective territory and identify opportunity and gaps of growth with the current portfolio.
Extensive travel and driving are essential duties and function of this position
What we're looking for...
Associate or Bachelors’ degree in Business, Marketing or equivalent experience required
Minimum of 3 years sales experience in CPG, spirits/wine/beer and/or cannabis is strongly preferred
Demonstrated commitment to excellence and competitive drive
Must be highly organized and detail oriented
Must display excellent customer service skills
Proficiency using Google Suite and Microsoft Office
Experience using distribution ERP is a plus
Must have experience handling high volume incoming calls, emails, text messages
Experience handling high volume sales is required
Must display excellent communication skills, interpersonal, written, and verbal
Enthusiasm for and prior work experience in the cannabis industry is a plus
Experience working with well recognized, premium brand company is strongly preferred
Experience running a territory of 30-50 high-volume, high-touch accounts
Required profile
Experience
Level of experience:Senior (5-10 years)
Industry :
Food & Beverages
Spoken language(s):
English
Check out the description to know which languages are mandatory.