Salary Range $86,000 - $115,000*
Job Description:
Saks is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world.
On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services.
Role Summary
The Manager, PBP is a manager of others - responsible for being an integral and strategic business partner and driver for the People Lifecycle in all things Recruiting, Hiring, Associate Relations, Onboarding, Performance Management, and Development. This individual works cross-functionally with People leadership, the Store Associates, and Store Leadership Team to advise and counsel.
Role Description
Culture and Engagement
Assigns key change roles to leaders, assists in creating plans, secures commitment to change, and coaches leaders on their role in the change
In Partnership with the GM, drives change management strategies for People Leader evolution in stores
Understands team members’ unique motivations and creates a climate in which people want to do their best, including providing effective rewards and recognitions
Identifies industry best practices for recognition of extraordinary results and performance
Champions Diversity and Belonging to build an environment where everyone is respected
Exercises a high degree of confidentiality with sensitive information
Talent Management & Compliance
Owns process and completion of Talent Reviews and provide strategic support for people development
Leads succession planning in stores and coaches store leadership in succession planning best practices
Implements consistent practices and decision making across stores
Owns the performance management process, thus enabling and advising managers on coaching plans
Understands company strategy and goals and how both individual and team's work contribute to success; helps transfer this understanding to Associates
Owns assigned People initiatives and champion change adoption in stores
Partners with Store Leadership to stay aware of Associate concerns and address issues in a timely manner
Anticipates and mitigates risks and issues prior to unwanted situations and takes appropriate preventative action
Conducts investigations by asking probing questions, analyzing evidence across impacted parties, and determining an actionable plan
Facilitates mediation by asking insightful questions and listening to understand situations and provides appropriate, timely feedback to achieve resolution or improvement
Identifies employee issues and makes recommendations regarding People Lifecycle decisions (e.g., discipline, terminations, etc.) based on Associate performance to their Functional partner
Utilizes exceptional interpersonal skills to advise, counsel, and coach Associates
Delivers difficult and / or complex messages and determines the appropriate communication channels for these messages
Enforces company policies and procedures, facilitating Associate and Manager understanding of them
Maintains and utilizes knowledge of local and federal regulations to manage Human Resources policies and procedures
Makes solid judgement calls, leads change, and manages multiple priorities in a rapidly changing working environment
Proactive responsibilities: Audit Compliance, People Strategy, Talent Planning Strategy for assigned stores
Recruitment and Training
In partnership with General Manager, Identifies talent opportunities across Stores and determining priority roles to direct Recruiter
In partnership with General Manager, proactively identifies future talent moves and partners with Recruiter to build a bench of talent
Coaches on and shares best practices for recruitment and talent development with store leadership
Oversees the onboarding experience for new employees with Senior Managers and above
Partners with Training and Talent Acquisition to build strategies to address People opportunities and develop store talent
HR Systems and Processes
Generates, reviews, and analyzes reports as needed or requested
Responsible for payroll and expense budget and informs managers of activities that may have an impact
Total Rewards
Provides guidance on compensation decisions, and partners with Total Rewards & Leadership on appropriate compensation ranges
Accountable for the annual benefits renewal and open enrollment process and supports as needed
Reviews complex FMLA, ADA, Leave of Absence requests and engages in the interactive process to determine best resolution and next steps
Key Qualifications
Required Qualifications (Minimum Requirements):
4-6 years of relevant HR experience
Bachelor’s Degree
Ability to work a flexible schedule to meet the needs of the business
Proven track record achieving business results
History of leading, motivating, and coaching teams to achieve objectives
Basic financial acumen
Excellent oral and written communication skills
Strong attention to detail
Excellent interpersonal skills with ability to effectively and tactfully advise, counsel, coach, resolve conflict, and negotiate within all levels of an organization
Basic proficiency with MS Office Product Suite, advanced proficiency preferred
Preferred Qualifications (nice to haves):
HR-related certification preferred
HR systems experience a plus
Your Life and Career at Saks:
● Exposure to rewarding career advancement opportunities
● A culture that promotes a healthy, fulfilling work/life balance
● Benefits package for all eligible full-time employees (including medical, vision and dental).
● An amazing employee discount
Thank you for your interest with Saks. We look forward to reviewing your application.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
*The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.
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