Offer summary

Qualifications:

Minimum of 2 years experience in a shipping company and in DAs., Shipping-related education and understanding of port call terminology., Good written and spoken English skills., Interest in technology and digital systems..

Key responsibilities:

Ensure accurate and efficient processing of DAs, including physical handling and email communication.

Verify costs on DAs are accurate, justified, and explain deviations.

Use available tools to process DAs efficiently and accurately.

Communicate with agents and vessel operators to clarify costs and processes.

Job description

Marcura is looking for DA Processing Officer to ensure the processing of the DAs is done in the most accurate and efficient way possible. This covers the physical processing of the DAs, but also handling email communication, related to the DAs.

You will join an ambitious DA-Desk team with colleagues that focus on getting tasks done, but also take time out for casual virtual hangouts. You’ll work closely with DA-Desk colleagues, who are based in their remote locations all over the world, all working with the same passion for servicing our customers in the shipping industry.

Your Day-to-Day Will Involve:

To ensure the PDA which is submitted by the agent is moved to the Operator with accuracy and justification of costs
To ensure all costs on the FDA are accurate, justified and any cost deviation fully explained
To use all tools available to process the DAs – the tools should be used to ensure accuracy and efficiency is maintained and/or improved
To read and understand emails received in assigned mailboxes and take action as appropriate
To ensure a focus remains on reducing the time spent by both Vessel operators and Agents in the process
To provide feedback loop for process gaps / improvements

Requirements

A minimum of 2 years in a shipping company
2+ years’ experience in DAs
The ability to understand the terminology and event of a port call, and link that to invoices / costs which have incurred in a DA
Good written skills with the ability to clearly explain reasons for variance in cost and why certain costs are included/excluded in a DA
Good communication skills with regards to approaching Agents / Vessel Operators for clarification where required
You have shipping related education
Ideally, you have worked with vessel operations
You have experience from a shipping Agency
Good knowledge of written & spoken English.
You are interested in technology and digital systems

Benefits

Competitive Salary and Bonus: We reward your expertise and contributions.
Inclusive Onboarding Experience: Our onboarding program is designed to set you up for success right from day one.
Marcura Wellness Zone: We value your work-life balance and well-being.
Global Opportunities: Be part of an ambitious, expanding company with a local touch.
Diverse, Supportive Work Culture: We're committed to inclusion, diversity, and a sense of belonging for all team members.

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