Offer summary

Qualifications:

At least 3 years of experience in a call-based customer service role., Prior experience with data entry tasks., Familiarity with ERP systems such as Odoo or SAP is preferred., Proficiency in MS Office, especially Excel and Outlook, and fluent English communication skills..

Key responsibilities:

Handle customer inquiries via calls and manage accounts receivables.

Assist with orders inbox management and price review notifications.

Support procurement activities through data analysis and purchase order generation.

Perform administrative tasks across departments including HR and product database management.

Job description

Teamified works with top enterprises and digital native businesses in Australia helping them build their remote teams in India, Philippines and Sri Lanka. We pride ourselves with hiring great teams to work on exciting game changing technology. Teamified currently has 200+ engineers, testers, product managers etc. working across 20+ partners. We focus on uplifting the way organisations build and manage their remote teams through great working relationships, trust, integrity, culture and hiring processes. Additional to this we are building our own technology product offerings. We strive to deliver the best outcomes for our customers, our partners and our people.

About our Client:

Our client supplies great meat to the best chefs. But they are more than just butchers providing premium meat; they’re farmers, chefs, drivers, foodies and business professionals, bridging the gap between farm to kitchen. They are dedicated to supporting Australian chefs, restaurants and home cooks – for the love of meat.

Short Description:

We are seeking a highly organized and proactive Administrative Operations Support Officer to join our dynamic team. This role plays a key part in supporting daily operational functions across multiple departments including Customer Service, Finance, Procurement, and Human Resources. The ideal candidate will be detail-oriented, have strong communication skills, and be comfortable handling a variety of administrative and support tasks in a fast-paced environment.

Key Responsibilities:

Answering calls and attending to customer enquiries as required
Accounts Receivables Management
Orders inbox management
Price reviews and notification management
Product Database management
Procurement support - data analysis, PO generation
HR administration as required
Other admin tasks as required

Key Qualifications:

3+ years experience in call based customer service role
Prior data entry experience ideal
Familiarity with ERP system e.g Odoo or SAP preferable
Fluent in English
Proficiency in MS Office, especially Excel and Outlook
Strong customer service skills and comfort conversing with a large range of personalities
Strong attention to detail and high level of accuracy in data entry
Ability to work independently

Benefits:

Flexibility in work hours and location, with a focus on managing energy rather than time.
Access to online learning platforms and a budget for professional development
A collaborative, no-silos environment, encouraging learning and growth across teams
A dynamic social culture with team lunches, social events, and opportunities for creative input
Health insurance
Leave Benefits
13th Month

If you possess the required skills and are eager to contribute to our team's success, we encourage you to apply for this exciting opportunity. Apply now!

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