Bachelor's Degree or Post Graduate Diploma in any field., At least 2 years of relevant experience as a business analyst or similar role., Strong analytical, problem-solving, and business process analysis skills., Proficiency in MS Office applications and good communication skills..
Key responsibilities:
Participate in requirement gathering, functional analysis, and design phases.
Perform impact analysis and assist in troubleshooting software issues.
Collaborate with cross-functional teams on change requests and system enhancements.
Produce functional specifications, user stories, and test cases.
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EPS is an Award Winning Professional recruiting and outsourcing specialist with over two decades of experience in the Asia Pacific region. Our mission is to be the leading one-stop recruitment and outsourcing service provider, offering innovative and cost-effective solutions to our valued clients.
EPS's competitive advantage lies in our ability to attract, grow, and retain our customer base by consistently providing excellent quality, cost-effective, and value-added services. Our commitment to excellence has earned us multiple awards and recognition in the industry, including the “Best Staffing Firm Gold Award” in 2022.
We pride ourselves on our attention to detail and our willingness to go the extra mile to meet our customers' needs. Having a strong presence in the APAC region, we have established a solid reputation for delivering exceptional results and exceeding our client's expectations. With a proven track record of delivering high-value and integrated services that leverage our talented professionals, technologies, and technical know-how, our team is committed to providing the highest level of services to ensure full satisfaction of both our clients and candidates.
Looking to the future, EPS strives for continued growth and success. We will continue to leverage our strengths and expertise to expand our services and reach new markets. At EPS, we are dedicated to helping our clients achieve their business objectives and building long-lasting partnerships based on trust and mutual success.
Participate in the requirement study, research, feasibility study, functional analysis and design phases, functional testing, user acceptance testing and end-user training of any new IT software development projects and/ or product development for the eldercare industry
Perform technical and business impact analysis for modifications needed in existing web-based SaaS/SOA and bespoke applications to meet changing user requirements
Involve in market-driven Software/ SaaS product development, enhancement and roadmapping
Assist in troubleshooting software application and system issues
Work with Product Owners, Software Architects, Developers, Project Managers and customers/ end users (e.g. doctors, nurses, clinicians, administrators, IT Manager, etc.) on change requests and enhancements to current systems
Produce Functional Specification, User Story and Functional Test Case
Chance to participate in consulting and proof-of-concept/pilot and other trailblazing/ meaningful projects
Requirements
Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma in any field
2 solid years of relevant working experience, preferably working as business analyst, system analyst, product analyst, functional consultant, etc
Candidates should be versatile and independent in picking up new technology, and possess strong logical and analytical problem-solving skills
Able to do flowcharting and business process analysis
Ability to grasp and understand business requirements
Enjoy solving real-world problems, applying new technology and creating new software/SaaS products
Good communication and interpersonal skills as you are expected to liaise/interface with customers/end-users (including doctors, nurses, social workers and healthcare professionals)
Excellent professional and working attitude
Proficient with MS Office Applications (i.e. Word, Excel, PowerPoint, Project, Visio, etc)
Meticulous, good organisational and documentation skills
Benefits
Competitive salary and yearly performance bonuses.
Friendly and collaborative office culture.
Office near LRT/MRT stations (accessible via public transport).
1 day work from home arrangement every week
Required profile
Experience
Level of experience:Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.