IT Business Analyst (REF02)

Work set-up: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 
Malaysia

Offer summary

Qualifications:

Bachelor's Degree or Post Graduate Diploma in any field., At least 2 years of relevant experience as a business analyst or similar role., Strong analytical, problem-solving, and business process analysis skills., Proficiency in MS Office applications and good communication skills..

Key responsibilities:

  • Participate in requirement gathering, functional analysis, and design phases.
  • Perform impact analysis and assist in troubleshooting software issues.
  • Collaborate with cross-functional teams on change requests and system enhancements.
  • Produce functional specifications, user stories, and test cases.

EPS Consultants logo
EPS Consultants https://www.eps.my
501 - 1000 Employees
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Job description

  • Participate in the requirement study, research, feasibility study, functional analysis and design phases, functional testing, user acceptance testing and end-user training of any new IT software development projects and/ or product development for the eldercare industry
  • Perform technical and business impact analysis for modifications needed in existing web-based SaaS/SOA and bespoke applications to meet changing user requirements
  • Involve in market-driven Software/ SaaS product development, enhancement and roadmapping
  • Assist in troubleshooting software application and system issues
  • Work with Product Owners, Software Architects, Developers, Project Managers and customers/ end users (e.g. doctors, nurses, clinicians, administrators, IT Manager, etc.) on change requests and enhancements to current systems
  • Produce Functional Specification, User Story and Functional Test Case
  • Chance to participate in consulting and proof-of-concept/pilot and other trailblazing/ meaningful projects

Requirements

  • Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma in any field
  • 2 solid years of relevant working experience, preferably working as business analyst, system analyst, product analyst, functional consultant, etc
  • Candidates should be versatile and independent in picking up new technology, and possess strong logical and analytical problem-solving skills
  • Able to do flowcharting and business process analysis
  • Ability to grasp and understand business requirements
  • Enjoy solving real-world problems, applying new technology and creating new software/SaaS products
  • Good communication and interpersonal skills as you are expected to liaise/interface with customers/end-users (including doctors, nurses, social workers and healthcare professionals)
  • Excellent professional and working attitude
  • Proficient with MS Office Applications (i.e. Word, Excel, PowerPoint, Project, Visio, etc)
  • Meticulous, good organisational and documentation skills

Benefits

  • Competitive salary and yearly performance bonuses.
  • Friendly and collaborative office culture.
  • Office near LRT/MRT stations (accessible via public transport).
  • 1 day work from home arrangement every week

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Social Skills
  • Organizational Skills
  • Communication
  • Problem Solving

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