German speaking Customer Service agent to Greece

Work set-up: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in German, both spoken and written., Strong communication skills in English., Excellent interpersonal and problem-solving abilities., Comfortable with technology and quick to learn new tools..

Key responsibilities:

  • Communicating with customers via phone, chat, and email to resolve issues.
  • Tracking and following up on customer cases for timely resolution.
  • Maintaining high customer satisfaction and representing a global brand.
  • Building professional relationships with customers and partners.

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Job description

Join us as a German speaking Customer Service Agent – with a free relocation to Greece!

Are you a fluent German speaker with a passion for helping others and a desire to work in an international environment? We're looking for Customer Service Agents to join our growing team in Greece, representing one of the world’s most well-known and respected brands!

What You'll Be Doing:

-Communicating with customers via phone, chat, and email to resolve issues and provide support

-Tracking and following up on cases to ensure timely and efficient resolution

-Maintaining high levels of customer satisfaction while upholding the values of a major global brand

-Building professional relationships with customers and partners, showing empathy and understanding

-Working towards achieving both client-defined and internal performance targets

This role includes full, paid relocation package including flights, travel costs and accommodation.

Take the next step in your career and experience life in beautiful Greece while working in a friendly, multicultural environment!

Requirements

-Fluency in German (spoken and written)

-Strong communication skills in English

-Excellent interpersonal and problem-solving abilities

-Comfortable with technology and able to learn new tools quickly

-A team-player mindset, ready to thrive in a dynamic, fast-paced environment

Benefits

-Relocation support: including flight tickets, hotel accommodation, and help with finding permanent housing – all at no cost to you!

-Competitive monthly salary plus 2 additional salaries per year

-Healthcare benefits and access to exclusive discounts

-Full training provided by certified professionals

-Exciting career development and growth opportunities

-Participation in social events, community projects, and more

-Free online Greek language courses

-Work in modern, state-of-the-art offices with relaxing break areas

-Be part of a diverse, inclusive, and certified Great Place to Work that values every team member equally

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
GermanEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Social Skills
  • Communication
  • Problem Solving
  • Adaptability
  • Teamwork

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