Sourcing Associate

Sourcing Associate

Columbus, OH 

Goodwin, an Ohio-based software company built for charter aviation brokers and operators is seeking a Sourcing Associate. 

As a Sourcing Associate, you’ll be the friendly human touch that complements our technology platform, supporting and empowering the independent brokers who rely on it. Your day‑to‑day focus: maintaining communication with operators and filling in the nuanced gaps, so our broker partners can shine and close trips in an efficient manner. 

Responsibilities: 

• Efficiently manage and follow up with operators on quote requests, ensuring timely and accurate responses.
• Act as a partner and confidant to assigned broker partners on a daily basis. 
• Achieve assigned metrics, including outbound calls and business closure rates, to contribute to the company's growth.
• Actively engage with operators to gather detailed information and support in effectively closing trips. 
• Effectively utilize downtime to perform additional duties such as procurement and sourcing, contributing to overall operational efficiency.
• Collaborate with other operational teams, including sourcing and brokers, to ensure seamless service delivery.
• Demonstrate strong attention to detail and pattern recognition skills to build and maintain long-term relationships with operators.

Minimum Qualifications: 

• Strong communication and interpersonal skills, both written and verbal
• Excellent organizational abilities and attention to detail
• Ability to work independently and as part of a team
• Proactive problem-solving skills
• Proficiency in CRM tool(s), G Suite and/or Microsoft Office as well as internal communication tools such as Slack

Preferred Qualifications: 

• Experience in a call center environment preferred
• Experience in business aviation highly preferred 

Total Rewards: We pride ourselves on offering a robust total rewards package including competitive pay, health, vision and dental plans, 401(k) with match and flexible PTO. This role pays $20/hr and will be located at the CMH FBO. After the probationary period, occasional work from home (typically 1 day a week) will be allowed. Employees in this role can be scheduled to work anytime in the 7 am - 1 am EST timeframe on a shift schedule. This role may also be scheduled to work nights, holidays and weekends. 

Why us?

Do good. Have fun. Get wins. This is it. Maybe just the job you’ve been searching for. But it’s more than just a job. 

It’s a career, it’s a calling, it’s a team intent on making some waves in the aviation industry. Some improvements, too. Yes, you’d be joining a team with a purpose and some special sauce. We’ve already assembled a solid, complementary band of industry experts, in and out of aviation, and our perspective is fresh. 

We’re grinding, make no mistake, but we’re having a lot of fun doing it. So where do you come in? We’re growing. But we only have a few spots. We’re looking for teammates that bring a unique mix of skills and scrappiness. Because while we collectively have the experience of a well-established company, we’re still a startup. And we need passionate builders to keep starting up with us. 

If you’re looking for something fresh, more than just a stop on your resume, something we’re building that will hopefully make your kids (and their kids) proud—then you should apply. We look forward to meeting you.